Wait Staff

Elegance Senior Living • Hot Springs, AR

3d

About The Position

The Wait Staff supports a positive customer service culture in the dining room under the direction of the Dining Room Manager or Director of Culinary Services. The role evaluates service quality and helps develop efficient meal-delivery systems while maintaining a pleasant dining experience.

The position takes food and beverage orders, serves food, clears and sanitizes tables, and resets them. It maintains the cleanliness of the dining room and related equipment, changes linens as needed, keeps table condiments and shakers clean, and washes and sanitizes dishware. Wait Staff is also responsible for safe work practices, teamwork, and addressing customers’ dining challenges before meal service concludes. Other duties may be assigned as needed.

Responsibilities

• Support a positive customer service culture in the dining room under the direction of the Dining Room Manager or Director of Culinary Services.
• Evaluate service quality and develop systems to improve meal-delivery efficiency while preserving a pleasant dining experience.
• Take food and beverage orders, deliver food, clear and clean tables, sanitize them, and reset them.
• Make every expected effort to maintain customer satisfaction and resolve dining challenges with customers before meal service concludes.
• Maintain a clean dining room, including equipment, walls, tabletops and bases, and chairs; change linens as needed; keep condiments and salt and pepper shakers clean; and wash and sanitize dishware as required.
• Work safely and ensure employees working with them work safely; manage unsafe actions and comply with Safety Committee Standards.
• Foster teamwork, show initiative in overcoming obstacles, assist others beyond assigned responsibilities, and positively affect co-workers, residents, and visitors.
• Perform other duties as assigned or needed.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed