Wagering Coordinator

Churchill Downs Incorporated•Chesapeake, VA

17h

About The Position

The Wagering Coordinator oversees the daily operations of the off-track betting (OTB) facility. The role supports wagering operations, cash accountability, guest service, facility equipment, and coordination of promotions and race-day activities. Compensation is $16.00 per hour. Colonial Downs Group (CDG), owned and operated by Churchill Downs Incorporated, operates several brands across Virginia. CDG describes itself as an inclusive workplace that values diverse perspectives, collaboration, mutual respect, and ongoing learning and innovation.

Requirements

Excellent verbal and written communication skills.
Excellent attention to detail.
High school diploma or equivalent.
Must obtain and maintain a valid racing license.

Nice To Haves

Cash handling experience is strongly preferred.
Other combinations of education and experience may be considered.

Responsibilities

Provide patrons with outstanding guest service and fast, friendly service while maintaining a positive attitude.
Maintain fiscal responsibility for tellers’ initial bankrolls and final returns.
Complete required cash draws or returns for tellers.
Assist with cash removal from self-serve tote machines.
Maintain proper currency and coin inventory.
Complete the daily balance report.
Use tote file reports to assist with cash balancing.
Store daily paperwork as required by the Virginia Racing Commission (VRC).
Update daily operations logs.
Ensure race programs are televised properly and select Dish channels for facility televisions.
Coordinate promotions and special race days with other directorates.
Resolve guest service issues and assist tellers with problem solving and guest relations.
Perform teller responsibilities as needed based on business volume.
Maintain office and service equipment.
Resolve problems within the position’s scope of authority and recommend actions to the supervisor for problems beyond that scope.
Keep the position supervisor informed of relevant activities.
Perform other related duties as assigned.