VSS Storeroom Rep I

Vallen•Magna, UT

11d

About The Position

The VSS Storeroom Representative I typically works at a customer location and provides service by purchasing products, goods, and materials that meet standards for price, quality, timing, and reliability of supply. The role supports customer demand through procurement activities, vendor coordination, order follow-up, and account issue resolution while following Vallen and customer procedures.

Requirements

High school diploma or equivalent.
2–3 years of experience in customer service.
Computer skills and aptitude to learn Enterprise Resource Planning (ERP) and inventory-management applications.
Ability to work independently as a self-starter.
Strong attention to detail and accuracy, organizational skills, and execution skills.
Proficiency with MS Office products.
Strong verbal and written communication skills.
Willingness to learn.

Responsibilities

Perform procurement activities to meet current and anticipated customer demand for stock, non-stock, and spot-buy products and materials in alignment with Vallen purchasing strategies.
Review existing orders and determine whether to expedite or de-expedite them to optimize delivery.
Place purchase requisitions and vendor purchase orders.
Research and assess vendors and requested items, recommending options that comply with specifications and meet customer quality, pricing, and delivery standards.
Monitor the quality and timeliness of supplied products and materials, and coordinate returns of damaged goods or replacement items when needed.
Follow up with vendors on purchase-order status to ensure timely delivery and communicate order status to customers.
Work with vendors to resolve product-quality and delivery-timing issues.
Maintain and cultivate relationships with suppliers, vendors, and assigned customers.
Research and resolve accounts-payable nonconformance with suppliers.
Identify and document opportunities for customer cost savings.
Follow Vallen and customer Standard Operating Procedures.
Maintain professional, clean, and neat worksite conditions and adhere to operating practices.
Perform other duties as assigned.