VP Revenue Operations

Sedgwick•Telecommuter TX, IN

About The Position

The Vice President, Revenue Operations serves as the senior commercial operations leader for an assigned Business Unit, partnering with the Business Unit President, Chief Growth Officer, and Executive Leadership Team to optimize revenue performance, drive profitable growth, and advance enterprise commercial strategy. The role provides executive leadership for revenue planning, forecasting, sales effectiveness, commercial governance, technology enablement, and performance management, aligning Business Unit objectives with enterprise growth priorities. It establishes the operational framework, insights, and strategic direction needed to scale commercial performance, improve customer acquisition and retention, and support long-term growth. The position leads revenue strategy and planning for a Business Unit with revenue of $750M or more; owns revenue forecasting, performance governance, commercial excellence, and revenue technology strategy; and advises executive leaders on growth opportunities, market trends, operational risks, and investment decisions. It also leads Revenue Operations teams, develops organizational capabilities, and collaborates across functions to advance commercial transformation and enterprise alignment. Travel is required as needed.

Requirements

At least 12 years of related experience in Revenue Operations, Sales Operations, or Business Operations, including significant experience leading enterprise-scale revenue growth initiatives and managing senior-level stakeholders, or an equivalent combination of education and experience.
Experience advising Presidents, C-suite leaders, or enterprise executive committees on revenue performance, go-to-market execution, forecasting, and investment decisions.
Demonstrated success developing and executing enterprise revenue growth strategies.
Deep expertise in revenue operations, commercial effectiveness, forecasting, and performance management.
Strong financial acumen and experience influencing strategic planning, investment decisions, and business performance.
Advanced understanding of CRM, analytics, automation, artificial intelligence, and revenue technologies.
Proven ability to lead large-scale transformation, change management, and organizational effectiveness initiatives.
Exceptional executive communication, presentation, and influencing skills.
Ability to translate complex business challenges into strategic solutions and measurable outcomes.
Strong organizational leadership and talent development capabilities.
Proven ability to lead through influence across complex, matrixed organizations.
Ability to meet or exceed Performance Competencies.

Nice To Haves

MBA or advanced degree from an accredited college or university.
Experience supporting executive leadership teams and driving large-scale commercial transformation initiatives.

Responsibilities

Lead revenue operations for an assigned Business Unit with revenue of $750M or more, partnering with the Business Unit President and sales leadership to define and execute long-term growth strategies and commercial priorities.
Participate in executive planning, investment decisions, organizational design, and commercial transformation initiatives to influence enterprise revenue strategy.
Lead multi-year revenue plans, market expansion strategies, workforce planning, and commercial effectiveness programs.
Own annual commercial planning, sales capacity modeling, quota and territory governance, revenue targets, growth bridge planning, and investment cases.
Advise executive leadership on business opportunities, market trends, risks, operational performance drivers, revenue growth, and customer outcomes.
Align Business Unit commercial objectives with enterprise growth strategy, operating model, and financial goals.
Own Business Unit revenue performance by leading forecasting, pipeline management, sales performance governance, and revenue analytics.
Establish forecasting methodologies, performance standards, and governance processes to improve visibility, predictability, and accountability.
Deliver strategic insights and recommendations on revenue trends, growth opportunities, operational risks, and market conditions.
Lead executive business reviews and performance assessments, translating complex data into actionable strategies.
Provide revenue performance insights for Board, Executive Leadership Team, and enterprise business reviews.
Establish commercial practices that improve selling effectiveness, customer acquisition, retention, and profitability.
Own territory strategy, quota design, incentive effectiveness, sales capacity planning, and resource allocation recommendations.
Ensure commercial processes, pricing governance, contract approval frameworks, and performance expectations support growth while protecting profitability.
Identify opportunities to improve productivity, streamline commercial processes, and increase organizational effectiveness.
Promote performance accountability, operational discipline, and continuous improvement throughout the sales organization.
Design and lead large-scale commercial transformation across people, process, data, technology, and operating model.
Lead Business Unit revenue technology strategy and roadmap in partnership with enterprise technology, data, and growth leaders.
Sponsor CRM, automation, artificial intelligence, analytics, and digital transformation initiatives that improve commercial effectiveness and business performance.
Ensure the integrity, governance, and strategic use of commercial data for executive decision-making and revenue growth.
Champion technologies and advanced analytics that improve forecasting accuracy, customer insights, operational efficiency, and sales productivity.
Establish standards for data governance, process compliance, and performance measurement across the Business Unit.
Serve as the primary Revenue Operations advisor to the Business Unit President and executive leadership team.
Collaborate with Sales, Marketing, Operations, Finance, Legal, Human Resources, and Information Technology to align priorities and accelerate growth initiatives.
Represent the Business Unit in enterprise governance councils, strategic planning forums, and executive leadership discussions.
Influence enterprise policies, standards, and operating models to support execution of growth strategies.
Lead organizational change initiatives related to commercial transformation, system implementations, process modernization, and operating model enhancements.
Provide strategic leadership and direction for Revenue Operations teams, fostering accountability, innovation, collaboration, and results.
Build organizational capabilities through succession planning, leadership development, talent acquisition, and workforce planning.
Set functional objectives, performance expectations, and operational priorities aligned with Business Unit and enterprise goals.
Develop future Revenue Operations leaders and promote best practices and knowledge-sharing across the organization.
Perform other duties as assigned and travel as required.