VP, Program Manager / Senior Business Analyst
About The Position
The Program Manager / Senior Business Analyst will provide leadership in executing complex, strategic transformation initiatives. The role combines program and project management with senior-level business analysis, owning assigned initiatives and workstreams from planning and requirements definition through implementation and transition. The successful candidate will work across Business, Operations, Product and Technology to set objectives, translate business needs into executable plans, manage dependencies and risks, and deliver against agreed milestones and outcomes. The position requires the ability to work across strategy and execution, structure complex problems, facilitate decisions among varied stakeholders, and communicate clearly with senior management. The role leads program and workstream planning and execution; maintains integrated plans, governance, reporting, milestones, dependencies and critical paths; and monitors progress, risks, issues, decisions and delivery outcomes. It also partners with stakeholders to elicit, analyze, prioritize and document requirements; assess current-state processes and operating models; define future-state solutions; support solution design and implementation; validate outcomes against requirements; and establish or support KPIs. The position builds senior stakeholder relationships, facilitates governance and decision-making, drives accountability, and escalates material risks and constraints. The role is primarily onsite, with a requirement to work from the office at least four days per week. The work location is Quincy, Massachusetts, based on business need and candidate alignment.
Requirements
- Bachelor's degree or equivalent professional experience.
- Significant experience in program management, project management, business analysis, transformation, consulting or a related discipline within a complex organization.
- Demonstrated experience leading cross-functional programs or workstreams involving Business, Operations and Technology.
- Strong knowledge of program and project management disciplines, including planning, governance, risk management, dependency management and executive reporting.
- Strong business analysis capabilities, including requirements definition, process analysis, solution documentation and facilitation.
- Ability to structure complex or ambiguous problems and translate them into actionable plans.
- Strong written, verbal and executive-level communication skills.
- Demonstrated ability to influence stakeholders and drive outcomes across teams without direct reporting relationships.
- Strong organizational skills and ability to manage multiple priorities and competing deadlines.
Nice To Haves
- Experience supporting large-scale transformation, platform implementation or operating-model change.
- Financial services experience.
Responsibilities
- Lead the planning and execution of assigned programs, projects and strategic workstreams.
- Develop and maintain integrated project plans, milestones, deliverables, dependencies and critical paths.
- Coordinate activities across Business, Operations, Product, Technology and other functional teams.
- Establish and maintain program governance, status reporting and management routines.
- Identify and manage risks, issues, actions, decisions and dependencies, and drive timely escalation and resolution.
- Monitor delivery against scope, schedule and agreed objectives and recommend corrective actions.
- Prepare concise program updates, decision materials and executive-level reporting.
- Coordinate across related initiatives to identify cross-program impacts and dependencies.
- Partner with stakeholders to understand business objectives, challenges, processes and requirements.
- Lead requirements elicitation, analysis, prioritization and documentation.
- Translate business needs into business, functional and operational requirements.
- Analyze current-state processes and operating models and help define future-state solutions.
- Identify process gaps, inefficiencies, dependencies and improvement opportunities.
- Develop process flows, requirements documents, decision materials and other analysis supporting solution design and implementation.
- Facilitate working sessions across business and technical teams to resolve requirements, design questions and delivery issues.
- Support validation that delivered solutions meet agreed business requirements and intended outcomes.
- Establish or support KPIs and success measures for assigned initiatives.
- Build working relationships across senior Business, Operations, Product and Technology stakeholders.
- Facilitate governance forums, working sessions and decision-making discussions.
- Ensure stakeholders have visibility into progress, risks, decisions and required actions.
- Drive accountability for deliverables and commitments across teams.
- Translate complex business or technology topics into clear, management-level communication.
- Escalate material risks, unresolved decisions and delivery constraints to appropriate leadership forums.
Benefits
- Retirement savings plan (401K) with company match.
- Insurance coverage including basic life, medical, dental, vision, long-term disability and optional additional coverages.
- Paid time off, including vacation, sick leave, short-term disability and family care responsibilities.
- Access to an Employee Assistance Program.
- Incentive compensation, including eligibility for annual performance-based awards, subject to stated exclusions.
- Eligibility for certain tax-advantaged savings plans.
- Inclusive development opportunities.
- Flexible work-life support.
- Paid volunteer days.
- Employee networks.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
