VP, Program Manager / Senior Business Analyst

State Street•Quincy, MA

10d•$110,000 - $188,750•Onsite

About The Position

The Program Manager / Senior Business Analyst will play a leadership role in executing complex strategic transformation initiatives. The position combines program and project management with senior-level business analysis, with end-to-end ownership of assigned initiatives and workstreams from planning and requirements definition through implementation and transition. The role partners across Business, Operations, Product and Technology to establish objectives, turn business needs into actionable plans, manage dependencies and risks, and deliver agreed milestones and outcomes. It requires the ability to work across strategy and execution, structure complex problems, facilitate decisions among diverse stakeholders, and communicate clearly with senior management. The position leads program and workstream planning and execution, maintains integrated plans and governance, monitors progress and delivery risks, and prepares program updates and executive reporting. It also leads business analysis activities, including requirements elicitation and prioritization, process and operating-model analysis, solution documentation, facilitation, validation, and success-measure definition. The role builds stakeholder relationships, drives accountability, supports governance and decision-making, and escalates material risks and delivery constraints. The role is primarily onsite, requiring at least four days per week in the office. The work location is Quincy, Massachusetts, based on business need and candidate alignment. The annual salary range is $110,000–$188,750 for the primary location; the range may differ if the employee works elsewhere. State Street offers a comprehensive benefits program that includes a retirement savings plan with company match, insurance coverage, paid time off, access to an Employee Assistance Program, incentive compensation eligibility, and certain tax-advantaged savings plans. The company also describes inclusive development opportunities, flexible work-life support, paid volunteer days, and employee networks.

Requirements

Bachelor's degree or equivalent professional experience.
Significant experience in program management, project management, business analysis, transformation, consulting or a related discipline within a complex organization.
Demonstrated experience leading cross-functional programs or workstreams involving Business, Operations and Technology.
Strong knowledge of program and project management disciplines, including planning, governance, risk management, dependency management and executive reporting.
Strong business analysis capabilities, including requirements definition, process analysis, solution documentation and facilitation.
Ability to structure complex or ambiguous problems and translate them into actionable plans.
Strong written, verbal and executive-level communication skills.
Ability to influence stakeholders and drive outcomes across teams without direct reporting relationships.
Strong organizational skills and ability to manage multiple priorities and competing deadlines.

Nice To Haves

Experience supporting large-scale transformation, platform implementation or operating-model change.
Financial services experience.

Responsibilities

Lead planning and execution of assigned programs, projects and strategic workstreams.
Develop and maintain integrated project plans, milestones, deliverables, dependencies and critical paths.
Coordinate activities across Business, Operations, Product, Technology and other functional teams.
Establish and maintain program governance, status reporting and management routines.
Identify and manage risks, issues, actions, decisions and dependencies; drive timely escalation and resolution.
Monitor delivery against scope, schedule and agreed objectives, and recommend corrective actions when needed.
Prepare concise program updates, decision materials and executive-level reporting.
Coordinate related initiatives to identify cross-program impacts and dependencies.
Partner with stakeholders to understand business objectives, challenges, processes and requirements.
Lead requirements elicitation, analysis, prioritization and documentation.
Translate business needs into business, functional and operational requirements.
Analyze current-state processes and operating models and help define future-state solutions.
Identify process gaps, inefficiencies, dependencies and improvement opportunities.
Develop process flows, requirements documents, decision materials and other analysis to support solution design and implementation.
Facilitate working sessions across business and technical teams to resolve requirements, design questions and delivery issues.
Support validation that delivered solutions meet agreed business requirements and intended outcomes.
Establish or support KPIs and success measures for assigned initiatives.
Build working relationships with senior Business, Operations, Product and Technology stakeholders.
Facilitate governance forums, working sessions and decision-making discussions.
Ensure stakeholders have visibility into progress, risks, decisions and required actions.
Drive accountability for deliverables and commitments across teams.
Translate complex business or technology topics into clear management-level communication.
Escalate material risks, unresolved decisions and delivery constraints to appropriate leadership forums.

Benefits

Retirement savings plan (401K) with company match.
Insurance coverage including basic life, medical, dental, vision, long-term disability and optional additional coverages.
Paid time off including vacation, sick leave, short-term disability and family-care responsibilities.
Access to an Employee Assistance Program.
Eligibility for annual performance-based incentive awards, subject to stated exclusions.
Eligibility for certain tax-advantaged savings plans.
Inclusive development opportunities.
Flexible work-life support.
Paid volunteer days.
Employee networks.