VP, Program Manager / Senior Business Analyst

State Street • Quincy, MA

9d • Onsite

About The Position

The VP, Program Manager / Senior Business Analyst provides leadership and end-to-end ownership for complex strategic transformation initiatives and workstreams, from planning and requirements definition through implementation and transition. The role combines program and project management with senior business analysis, partnering across Business, Operations, Product, and Technology to set objectives, translate business needs into executable plans, manage dependencies and risks, and deliver against milestones and outcomes. The successful candidate brings structure to complex or ambiguous problems, facilitates decisions across stakeholder groups, and communicates clearly with senior management.

The role leads program and workstream planning and delivery, maintains integrated plans and governance, and oversees progress, risks, issues, dependencies, and executive reporting. It also leads requirements elicitation and analysis, evaluates current-state processes and operating models, supports future-state solution definition, and validates delivered solutions against business requirements and intended outcomes. The position builds stakeholder relationships, facilitates governance and decision-making, and drives accountability across teams.

The role is primarily onsite, with a minimum of four days per week in the office. The work location is Quincy, Massachusetts, based on business need and candidate alignment. The stated annual salary range is $110,000–$188,750 for the primary location; ranges may differ for other locations.

Requirements

• Bachelor's degree or equivalent professional experience.
• Significant experience in program management, project management, business analysis, transformation, consulting, or a related discipline within a complex organization.
• Demonstrated experience leading cross-functional programs or workstreams involving Business, Operations, and Technology.
• Strong knowledge of program and project management disciplines, including planning, governance, risk management, dependency management, and executive reporting.
• Strong business analysis capabilities, including requirements definition, process analysis, solution documentation, and facilitation.
• Ability to structure complex or ambiguous problems and translate them into actionable plans.
• Strong written, verbal, and executive-level communication skills.
• Ability to influence stakeholders and drive outcomes across teams without direct reporting relationships.
• Strong organizational skills and ability to manage multiple priorities and competing deadlines.

Nice To Haves

• Experience supporting large-scale transformation, platform implementation, or operating-model change is strongly preferred.
• Financial services experience is preferred.

Responsibilities

• Lead planning and execution of assigned programs, projects, and strategic workstreams.
• Develop and maintain integrated project plans, milestones, deliverables, dependencies, and critical paths.
• Coordinate work across Business, Operations, Product, Technology, and other functional teams.
• Establish and maintain program governance, status reporting, and management routines.
• Identify and manage risks, issues, actions, decisions, and dependencies; drive timely escalation and resolution.
• Monitor delivery against scope, schedule, and objectives, and recommend corrective actions where required.
• Prepare program updates, decision materials, and executive-level reporting.
• Coordinate related initiatives to identify cross-program impacts and dependencies.
• Partner with stakeholders to understand business objectives, challenges, processes, and requirements.
• Lead requirements elicitation, analysis, prioritization, and documentation.
• Translate business needs into defined business, functional, and operational requirements.
• Analyze current-state processes and operating models and help define future-state solutions.
• Identify process gaps, inefficiencies, dependencies, and improvement opportunities.
• Develop process flows, requirements documents, decision materials, and other analysis supporting solution design and implementation.
• Facilitate working sessions across business and technical teams to resolve requirements, design questions, and delivery issues.
• Support validation that delivered solutions meet agreed business requirements and intended outcomes.
• Establish or support KPIs and success measures for initiatives.
• Build working relationships with senior Business, Operations, Product, and Technology stakeholders.
• Facilitate governance forums, working sessions, and decision-making discussions.
• Provide stakeholders visibility into progress, risks, decisions, and required actions.
• Drive accountability for deliverables and commitments across teams.
• Translate complex business or technology topics into clear management-level communication.
• Escalate material risks, unresolved decisions, and delivery constraints to appropriate leadership forums.

Benefits

• Retirement savings plan (401K) with company match.
• Insurance coverage, including basic life, medical, dental, vision, long-term disability, and optional additional coverages.
• Paid time off, including vacation, sick leave, short-term disability, and family care responsibilities.
• Access to an Employee Assistance Program.
• Incentive compensation, including eligibility for annual performance-based awards, with stated exclusions for certain sales roles.
• Eligibility for certain tax-advantaged savings plans.
• Inclusive development opportunities.
• Flexible work-life support.
• Paid volunteer days.
• Employee networks.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior