VP Product Management

Fiserv•Berkeley Heights, NJ

1d•$256,000 - $384,000•Onsite

About The Position

Lead the strategy, growth, and performance of Fiserv’s shared-service solutions (SMS) portfolio for banks and credit unions operating across multiple charters. Work with sales, delivery, business, technical, risk, legal, marketing, vendor, and executive teams to turn portfolio strategy into actionable plans that strengthen product direction, client value, revenue growth, and profitability. The portfolio includes Managed Network Solutions, Network Security Solutions, Hardware and Software Lifecycle Management, Unified Voice Solutions, and Managed Hosting Solutions. The role also leads and develops the teams responsible for these services, supports go-to-market and delivery alignment, and oversees strategic third-party vendor and partner relationships. This role is on-site Monday through Friday; Fiserv considers in-person collaboration essential. Candidates must already have valid and unrestricted U.S. work authorization. The listed salary range of $256,000–$384,000 applies to employees in New Jersey and New York; ranges may differ in other states. Incentive-eligible associates may receive an annual incentive in the form of cash bonus and/or equity awards, at the company’s discretion.

Requirements

15+ years of experience in financial services, product management, portfolio management, or related business leadership roles.
12+ years of experience managing product profitability, financial planning, portfolio performance, or revenue growth across a product portfolio.
12+ years of experience working with banks, credit unions, multi-institution operations, or financial technology delivery models.
12+ years of experience managing and developing teams, including individual contributors and people managers.
12+ years of experience leading product strategy, roadmap planning, go-to-market planning, executive presentations, and cross-functional execution.
12+ years of experience managing vendor relationships, operational risk considerations, legal review processes, or delivery governance for technology-enabled services.
Bachelor’s degree or higher in Business, Finance, Technology, Product Management, or a related field, or an equivalent combination of education, related experience, and/or military experience.
Must currently possess valid and unrestricted U.S. work authorization; candidates requiring sponsorship now or in the future will not be considered.

Nice To Haves

Experience with managed network, hosting, network security, unified voice, hardware lifecycle, or software lifecycle solutions.
Experience leading product integration planning across multiple technology platforms or delivery channels.
Experience supporting marketing strategy, sales enablement, or client-facing portfolio communications.

Responsibilities

Own portfolio strategy, roadmap, revenue growth, and profitability across Managed Network Solutions, Network Security Solutions, Hardware and Software Lifecycle Management, Unified Voice Solutions, and Managed Hosting Solutions.
Lead go-to-market planning, sales strategy, and delivery channel alignment to support portfolio growth and client adoption.
Establish processes to gather, analyze, and prioritize client requirements, market needs, competitive threats, and portfolio opportunities.
Partner with sales and delivery teams to support a seamless transition from sale through implementation.
Monitor portfolio value, costs, revenue, and profitability across product lines, and use performance data to inform roadmap and investment decisions.
Manage and develop business and technical teams responsible for network services, hosting services, network security services, hardware and software lifecycle management, and unified voice services.
Oversee strategic third-party vendor and partner relationships, including portfolio-related risk, legal, and operational considerations.

Benefits

Fuel Your Life program supporting physical, financial, social, and emotional well-being.
Paid holidays and generous time-away policies.
No-cost mental health support through Employee Assistance Programs.
Living Proof peer recognition program with points redeemable for rewards.
Eight Employee Resource Groups.
Professional growth through training, development, and internal mobility opportunities.
Medical, dental, vision, life, and disability insurance options available from day one.
Retirement planning, including 401(k) match and discounted shares through the Employee Stock Purchase Plan.
Tuition assistance and reimbursement program.
Paid parental and military leave.
Annual incentive opportunity for eligible associates, potentially delivered as cash bonus and/or equity awards at the company’s discretion.