VP of Product Management

SpotOn•Austin, TX
•$275,000 - $320,000

About The Position

SpotOn is seeking an experienced product leader to oversee its Intelligence, Reporting, and Innovative AI teams. The VP of Product Management will report directly to the Global Head of Product Management and work closely with the C-suite to create strategy, define roadmaps, and build impactful, innovative products. The role contributes to SpotOn’s overall product strategy and leads a team of Product Managers as they investigate market opportunities, develop roadmaps, and adjust priorities based on customer needs, data, and business priorities. The leader is expected to take a forward-looking approach to product vision and design, particularly as AI evolves, and to use metrics and customer understanding to guide decisions. The role works cross-functionally with Engineering, Design, Product Management, Sales, and Support to understand and prioritize requests for functionality. It also involves assessing competition, client preferences, emerging technologies, and industry trends. Product leaders at SpotOn may work shifts at customer restaurants or bars to better understand how customers use the products.

Requirements

  • At least 7 years of relevant product management experience or equivalent.
  • At least 5 years of experience managing and coaching a team of Product Managers.
  • Fluency with AI tools such as Claude, Vercel, or similar.
  • Experience engaging directly with customers to understand their needs and how they interact with products.
  • Experience working in metrics-driven environments and using data to make informed decisions.
  • Strong understanding of the product development lifecycle and experience designing and delivering quality products.
  • Ability to manage multiple projects through an iterative process.
  • Strong communication and presentation skills for a range of audiences, including SMBs, investors, and executives.
  • Ability to make decisions with imperfect information and manage teams through ambiguity and complexity.
  • U.S. work authorization is required; visa sponsorship is not available.

Nice To Haves

  • Past restaurant experience, especially working in a restaurant.

Responsibilities

  • Define product strategy for the assigned product areas and contribute substantially to SpotOn’s overall product strategy.
  • Use metrics and data to guide efforts toward company and customer goals.
  • Manage and coach Product Managers as they investigate market opportunities, develop product roadmaps, and adjust strategy based on customer needs, data, and business priorities.
  • Develop forward-looking product vision and design, including innovative uses of AI.
  • Work cross-functionally with Engineering, Design, Product Management, Sales, and Support to understand, rationalize, and prioritize requests for new functionality.
  • Assess market competition, client preferences, emerging technologies, and industry trends to identify opportunities.
  • Present to audiences ranging from small and medium-sized businesses to investors and executives.

Benefits

  • Medical, dental, and vision insurance.
  • 401(k) with company match.
  • RSUs.
  • Paid vacation, 10 company holidays, sick time, and volunteer time off.
  • Employee Resource Groups.
  • Monthly cell phone and internet stipend.
  • Tuition reimbursement of up to $2,000 per calendar year for professional development.
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