VP of Facilities (37740)

Agua Caliente Casinos•Rancho Mirage, CA

About The Position

The VP of Facilities provides strategic leadership and direction for the Facilities Department across all three Agua Caliente Casinos. The role works closely with executive leadership and is responsible for planning, developing, operating, and maintaining casino buildings and grounds. It leads Facilities operations and teams, supports major renovation and new-build projects, and ensures that facilities services, costs, staffing, and performance align with organizational goals. The position oversees budgeting and forecasting, purchasing and inventory control, vendor contracts, department management, and the implementation and enforcement of policies, procedures, and operating standards. It develops business plans and guidelines to improve Facilities quality and service, manage costs, support employee development and retention, and set productivity benchmarks. The VP monitors operational efficiency and team development, maintains guest-service standards, and advances continual improvement and employee engagement. The role also establishes hiring and development standards for a qualified Facilities team and manages subordinate property-management teams. It ensures compliance with applicable ACCRS and SRC system controls, standard operating procedures, and Tribal regulations. The position has signatory ability for HR-related forms and purchase requisitions.

Requirements

High school diploma or GED.
10 years of related experience and/or training, or an equivalent combination of education and experience.
7 years of progressive leadership experience.
Ability to prepare, understand, present, and analyze business strategies.
Advanced proficiency in budgeting, profit and loss management, and business planning.
Ability to identify and prioritize issues and delegate as appropriate to drive measurable results.
Ability to communicate in English.
Ability to stand, move, and work throughout office areas and properties, including walking up to 1½ miles, climbing stairs, and sitting at a desk or workstation for the duration of a shift.
Ability to work in a smoke-filled environment.
Ability to grasp, bend, lift, carry, or otherwise move goods weighing at least 25 pounds intermittently.
Sufficient hand dexterity to use office equipment, including a computer keyboard, calculator, general office equipment, and a multi-line telephone.

Responsibilities

Provide strategic insight, direction, and oversight to the Facilities departments at all three Agua Caliente Casinos, developing synergies and improving productivity and output.
Lead Facilities operations to support continued growth and profitability, including budgeting and forecasting, purchasing and inventory control, department management, and policy and procedure enforcement.
Develop and implement business plans, guidelines, and procedures that support organizational initiatives and improve Facilities quality, service, costs, employee development, retention, and productivity.
Monitor Facilities operations for efficiency and team development, maintain excellence in guest service, and propose improvements to operations and employee engagement.
Ensure effective processes, positions, and performance-management systems are in place.
Work with the Tribal Executive Director of Construction on major casino renovations and new-build projects.
Collaborate with the Tribal Construction department to ensure final deliverables meet ACBCI business standards.
Establish hiring competencies and criteria to select, hire, train, develop, organize, and motivate an effective Facilities team.
Direct budget management and forecasting for the three departments, ensuring accuracy, efficiency, maximization, and alignment with organizational goals.
Develop and oversee vendor contracts that provide quality products and services at fair prices, negotiate in compliance with company policies, and maintain vendor accountability through communication.
Provide excellent guest service to guests and internal clients.
Comply with applicable ACCRS and SRC System of Internal Controls, Standard Operating Procedures, and Tribal Regulations.
Manage subordinate property-management teams and carry out supervisory duties, including interviewing, hiring, training, assigning and directing work, appraising performance, rewarding and disciplining employees, and resolving complaints and problems.