VP of Facilities

Agua Caliente Casinos•Rancho Mirage, CA

4d•Onsite

About The Position

Responsible for strategic leadership and direction of the Facilities Department for Agua Caliente Casinos. Works closely with executive leadership, providing strategic and operational leadership for planning, developing, operating, and maintaining the casinos’ buildings and grounds. The role oversees Facilities operations across three properties, with a focus on efficiency, profitability, guest service, employee development, budgeting, and continuous improvement. The VP of Facilities works with the Tribal Executive Director of Construction on major renovation and new-build projects and collaborates with the Tribal Construction department to ensure deliverables meet ACBCI business standards. The position manages subordinate property management teams and oversees hiring, training, performance management, work assignments, and employee relations. It also directs budget management and forecasting and oversees vendor contracts and negotiations in accordance with company policies. The role must comply with applicable ACCRS and SRC System of Internal Controls, Standard Operating Procedures, and Tribal Regulations. The position is based at Agua Caliente Rancho Mirage in Rancho Mirage, California. Work is typically performed in an office but also takes place throughout casino properties, including smoke-filled areas.

Requirements

High school diploma or GED.
10 years of related experience and/or training, or an equivalent combination of education and experience, including 7 years of progressive leadership experience.
Ability to prepare, understand, present, and analyze business strategies.
Advanced proficiency in budgeting, profit and loss management, and business planning.
Ability to identify and prioritize issues and delegate appropriately to drive measurable results.
Ability to communicate in English.
Ability to stand, move, and work throughout office areas and properties; walk up to 1½ miles, climb stairs, and sit at a desk or workstation for the duration of a shift.
Ability to work in a smoke-filled environment.
Ability to grasp, bend, lift, carry, or otherwise move goods weighing at least 25 pounds intermittently.
Sufficient hand dexterity to use office equipment, including a computer keyboard, calculator, general office equipment, and a multi-line telephone.

Responsibilities

Provide strategic insight, direction, and oversight to the Facilities departments at all three Agua Caliente Casinos, developing synergies and improving productivity and output.
Lead Facilities operations to support continued growth and profitability, including budgeting and forecasting, purchasing and inventory control, department management, policy implementation, and enforcement of procedures and operating standards.
Develop and implement a business plan, guidelines, and procedures that support casino initiatives and improve Facilities quality and service, costs, employee development and retention, and productivity benchmarks.
Monitor Facilities operations for efficiency and team development while maintaining guest-service standards and proposing improvements to operations and employee engagement.
Ensure effective processes, positions, and performance-management systems are in place.
Work with the Tribal Executive Director of Construction on major casino renovations and new-build projects; collaborate with the Tribal Construction department to ensure final deliverables meet ACBCI business standards.
Establish hiring competencies and selection criteria, and lead the hiring, training, development, organization, and motivation of a qualified Facilities team.
Direct budget management and forecasting for the three departments, ensuring accuracy, efficiency, maximization, and alignment with casino goals.
Develop and oversee vendor contracts that provide quality products and services at fair prices; oversee compliant negotiations and maintain vendor accountability through communication.
Provide excellent service to guests and internal clients.
Comply with applicable ACCRS and SRC System of Internal Controls, Standard Operating Procedures, and Tribal Regulations.
Manage subordinate property management teams and carry out supervisory duties, including interviewing, hiring, training, assigning and directing work, appraising performance, rewarding and disciplining employees, addressing complaints, and resolving problems.