VP of Business Development

Gallagher•Austin, TX

75d

About The Position

At EVHC, now part of Gallagher, the Vice President of Business Development provides advanced client support to a large and critical book of business and guides other account service professionals. The role requires independent judgment, a high level of expertise, and advanced skill in developing client strategies. The position leads client meetings, serves as the main contact for assigned clients, and supports retention through proactive, tailored service. It manages account audits and enrollment processes, analyzes data for client plans and reports, and negotiates insurance lines and program options. The VP develops relationships with insurance carrier personnel, monitors carrier offerings and policies, and shares relevant information with the service team. The role also mentors or directs junior team members, collaborates on renewal strategies, tailors employee benefits programs, identifies coverage gaps, supports new business development with producers, and helps clients understand regulatory and compliance matters. Travel may be required up to 25% of the time.

Requirements

Bachelor's degree and at least 3 years of client service and/or claims management experience, or a High School degree/GED and at least 8 years of client service and/or claims management experience.
Producer's License.
Appropriate licensing as required.
Ability to travel up to 25% of the time.
Proficiency in Microsoft Office.
Proficiency in using technology to maximize productivity and quality.
Strong written and verbal communication skills.
Ability to engage others comfortably in consultative discussions.
Ability to manage and balance multiple, sometimes competing, priorities.
Ability to work in a self-directed manner.

Nice To Haves

Previous insurance knowledge and experience managing client relationships.
Solid financial acumen.

Responsibilities

Lead client meetings, including meetings at client locations, and serve as the main client contact for the assigned book of business.
Provide comprehensive and proactive client support through client-specific business plans, service timelines, and corporate communications.
Manage difficult client communications related to enrollment guidelines, risk assessments, and changes in group size or details.
Support client retention by maintaining positive client relationships and representing the company positively.
Negotiate and sell insurance lines to clients to round out accounts as appropriate.
Design client programs or enrollment options as assigned and directed by Agency management.
Own audit review and enrollment processes for the assigned book of business.
Analyze data and prepare client service plans, stewardship reports, and other tailored reports.
Develop relationships with insurance carrier personnel, negotiate with providers as needed, and communicate changes in carrier offerings and policies to the service team.
Stay informed about clients' industries and relevant current events that may affect program options.
Mentor or formally direct junior team members, including Account Coordinators, Account Managers, and Senior Account Managers.
Collaborate with the account team on the agency's renewal strategy.
Provide tailored employee benefits programs, review risk-handling methods, and identify and explain program gaps.
Work with producers to write new business.
Educate clients about the regulatory environment and assist with compliance issues as necessary.