Responsible for instilling a culture of continuous improvement (CI) and building a team that provides marketing services to the properties in alignment with the Company’s strategic goals and objectives. Drives change management programs through effective planning, execution, and communication. Leads the creation of formalized processes to drive effectiveness of marketing services. Drives large scale strategic transformation programs across the organization. Serves as a Marketing thought leader and technical resource for the department, division, and/or enterprise. Guides and influences people, processes, and resources to support business interests as well as team member’s growth and development. Builds trusting relationships with team, property leaders, and executive leadership. Possesses and applies a comprehensive knowledge of current and evolving best practices and industry trends. Understands the implications of process changes on other support functions, regulatory requirements, internal controls, and people. Adapts to shifting priorities while maintaining focus on the broader business goals and objectives. Effectively generates continuous improvements in service levels. Measures the financial impact of process improvements for both efficiency and effectiveness. Monitors overall Key Performance Indicator’s (KPIs) and Service Level Agreements (SLAs) and continually looks for improvement.
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Job Type
Full-time
Career Level
Executive