VP - General Manager - SFA
About The Position
The Vice President, General Manager is responsible, under the direction of the Regional Vice President, for driving the selling process and profitability by developing and managing effective store leadership. The role builds an elevated selling and service culture, develops strategies for operational excellence and results aligned with company goals, and supports company values within the store culture. The VP helps create an inclusive store environment and recognizes that organizational success is tied to store quality and performance. The position oversees the selling process and directs the store leadership team through regular in-person visits and communication. It is accountable for sales growth, margins, payroll expense control, profitability, operational KPIs, and the development and succession planning of senior leaders. The role also works with the Executive Committee on company goals, vision, and mission, and carries out additional responsibilities as needed. The position is based around driving outcomes within the New York Flagship. It requires willingness to travel and fly to meetings, summits, and client events as needed.
Requirements
- Four-year degree or equivalent experience.
- 15 or more years of related management experience in retailing or other positions of increasing responsibility and volume.
- Willingness to travel and fly to meetings, summits, and client events as needed.
- Ability to engage in high-level teamwork and use interpersonal skills effectively.
- Ability to drive positive outcomes through objectives and measures within the New York Flagship.
- Problem-solving and effective management skills.
- Strategic abilities, with intuitive, analytical, and creative approaches.
- Positive, solution-oriented, customer-focused mindset.
- Ability to thrive in a fast-paced environment and adapt to change.
- Attention to detail and ability to meet and exceed deadlines.
- Ability to collaborate with peers across multiple business verticals.
- Ability to inspire others, build trust quickly, and gain cooperation with little disruption.
- People leadership focused on developing others' performance and potential.
Responsibilities
- Oversee the selling process and direct the store leadership team through regular in-person visits and communication.
- Drive top-line sales, increase margins, control payroll expenses, and increase profitability to meet company goals.
- Build teams, foster a sense of community, and empower team members to manage their work.
- Build team morale and spirit, share successes, and encourage open dialogue.
- Devise strategies and plans to drive sales.
- Partner with the Executive Committee in creating company goals, vision, and mission.
- Ensure operational excellence by holding stores accountable for operational KPIs and metrics.
- Lead and develop a diverse team of senior leaders who understand their roles.
- Identify talent needs proactively and provide succession plans to develop future leaders.
- Provide continuous feedback, mentoring, and coaching to elevate others' performance.
- Carry out additional responsibilities as needed.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k) retirement plan
- Basic life insurance
- Supplemental life insurance
- Disability insurance
- Additional voluntary benefits, including critical illness, hospital, and accident insurance
- Employee discount
- Long-term incentive compensation awards
- Career advancement opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Executive
