VP, Enterprise Business Process Improvement
Wintrust Financial Corporation•Rosemont, IL
•$141,000 - $190,000•Onsite
About The Position
The Vice President of Enterprise Process Improvement establishes enterprise standards, governance, and performance measurement practices that drive operational excellence and continuous improvement. The role leads enterprise-wide process improvement initiatives to enhance customer experience, increase efficiency, reduce risk, improve quality, and strengthen organizational performance through data-driven decision-making, process improvement methodologies, and cross-functional collaboration.
Requirements
- 10+ years of related experience.
- Proven leadership and success managing large-scale transformations across the enterprise and within an individual line of business.
- Demonstrated ability to influence and coach sponsors and other key stakeholders to drive and deliver outcomes.
- Experience developing, optimizing, and executing enterprise-wide operational transformation strategies, methodologies, frameworks, and governance practices.
- Experience leading and managing teams and driving employee engagement.
Nice To Haves
- Bachelor’s degree preferred.
Responsibilities
- Lead the enterprise business process improvement portfolio, prioritizing opportunities aligned with business strategy and expected value.
- Oversee process improvement initiatives from discovery and redesign through implementation and sustainment.
- Establish consistent process improvement standards, governance, documentation, and performance measures.
- Partner with business leaders to simplify work, strengthen controls, and improve customer and employee experiences.
- Collaborate with Technology, RPA, and AI teams to enable automation after processes are assessed and redesigned.
- Develop the business process improvement team, manage capacity and resources, and build continuous improvement capabilities across the organization.
- Track and report measurable benefits, delivery risks, and results, driving corrective action when outcomes fall short.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Accidental death and dismemberment insurance
- Short-term and long-term disability insurance
- Parental leave
- Employee Assistance Program (EAP)
- Traditional and Roth 401(k) with company match
- Flexible Spending Account (FSA)
- Employee Stock Purchase Plan at 5% discount
- Critical Illness Insurance
- Accident Insurance
- Transportation and Commuting Benefits
- Banking Benefits
- Pet Insurance
- Annual bonus eligibility
- Tuition reimbursement
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What This Job Offers
Job Type
Full-time
Career Level
Senior
