VP Division Manager

Lennar•Alpharetta, GA

About The Position

The VP Division Manager at Lennar is responsible for managing the mortgage division and supervising personnel and workflow. The role focuses on maintaining high morale, excellent customer service, and maximum volume and profits. The manager develops branch staff and business, oversees mortgage operations and loan origination, and serves as a liaison between the homebuilder and the Mortgage Division. The position also supports strategic planning, regulatory compliance, and quality control.

Requirements

At least 1–3 years of experience as a branch manager.
At least 4–5 years of application and processing experience or an equivalent mortgage background.
Current knowledge of closing and title requirements.
Current knowledge of loan processing and automated underwriting systems.
Current knowledge of FHLMC, FNMA, FHA, and VA requirements and industry underwriting guidelines.
Current knowledge of self-employed borrowers and partnership and corporation tax-return analysis.
Strong computer background, including 2–3 years of experience with mortgage software and working knowledge of Word for Windows and Excel.
Strong mortgage operations background.
Valid driver’s license and transportation.

Responsibilities

Manage and develop branch staff.
Manage day-to-day operations, including originating FHA, VA, and conventional loans in accordance with the Lennar Mortgage roadmap.
Develop branch business and actively participate in company strategic planning.
Set measurable, achievable goals and objectives aligned with customer service standards.
Interview, test, and hire new branch associates.
Conduct new-hire orientation, performance planning and reviews, disciplinary actions, and terminations.
Coach associates and promote professional teamwork.
Provide support for problem-solving.
Maintain working relationships with lenders, division escrow coordinators, design centers, and sales agents.
Handle issues involving borrowers, sales consultants, and team members.
Act as liaison between the Homebuilder and Mortgage Division.
Lead and direct processing staff and Home Loan Advisors in implementing new programs and systems.
Delegate and review workflow.
Oversee and facilitate mortgage loan origination transactions for the division’s homebuyers.
Perform pre-qualifications for prospective homebuyers.
Take mortgage loan applications from homebuyers who have signed a purchase contract.
Communicate loan-status updates to necessary parties.
Work with the Mortgage Division to monitor lender programs and requirements.
Attend homebuilding division sales meetings.
Represent the Mortgage Division at builder grand openings and previews as requested.
Attend status meetings and special functions.
Ensure regulatory compliance and quality control.