VP, Commercial & Medical Affairs IT Business Partner

Madrigal Pharmaceuticals•Conshohocken, PA

1d•$294,722 - $360,215•Hybrid

About The Position

The Vice President, Commercial & Medical Affairs IT Business Partner leads Madrigal’s IT partnership with its global Commercial and Medical Affairs organizations. The role serves as the senior IT partner to both organizations’ executive leadership teams, translating business strategy into technology roadmaps, portfolio priorities, operating capabilities, and delivery outcomes. It helps ensure the systems, data, integrations, processes, partners, and internal capabilities needed for commercial execution, market access, patient services, field effectiveness, omnichannel engagement, medical education, field medical excellence, and continued operational growth are in place. The VP owns the global Commercial and Medical Affairs IT portfolio, budget, roadmap, application landscape, and business partnership model. The role works closely with Data, AI, Cybersecurity, Enterprise Architecture, Infrastructure, PMO, and IT Compliance to deliver solutions that are scalable, compliant, secure, and aligned with enterprise standards. It guides technology, data, automation, and AI initiatives to improve business execution, customer and medical engagement, patient access, field productivity, insight generation, and compliance. The position leads the Commercial and Medical Affairs IT Business Partnership organization, develops its service delivery model and capabilities, and maintains executive accountability for delivery, adoption, value realization, operational readiness, and risk management. The role also oversees vendors and strategic partners and ensures that technology initiatives address applicable privacy, consent, promotional review, pharmacovigilance, transparency reporting, cybersecurity, audit, and other compliance expectations. The position follows a hybrid schedule, with three days per week working in the office. The listed annual base salary range is $294,722–$360,215. Total rewards include base pay, bonus and equity; full-time employees are eligible for equity and comprehensive benefits, subject to applicable plans.

Requirements

Bachelor’s degree in Computer Science, Information Systems, Engineering, Life Sciences, Business, or a related field, or an equivalent combination of education and relevant experience.
Typically 20 or more years of progressive experience in IT, digital, technology strategy, business partnership, enterprise applications, commercial technology, medical technology, or related technology leadership roles.
Significant experience in biotech, pharmaceutical, life sciences, or another regulated healthcare environment.
Demonstrated experience partnering with senior executives or functional leadership teams to translate business strategy into technology roadmaps and investment plans.
Strong understanding of Commercial and/or Medical Affairs business processes, systems, data needs, compliance requirements, and operating models.
Experience leading technology portfolios in complex, cross-functional, global environments.
Experience managing teams, budgets, vendors, strategic partners, and multi-year technology roadmaps.
Experience supporting commercial-stage life sciences organizations, including field force effectiveness, omnichannel engagement, market access, patient services, commercial operations, and medical engagement.
Experience with relevant life sciences platforms and capabilities, including CRM, Veeva, Salesforce, marketing automation, patient services, MDM, consent, commercial data, medical information, medical content, publications, grants/IITs, KOL engagement, field medical insights, data, integrations, and enterprise systems.
Experience in regulated environments and working knowledge of commercial and medical compliance, including promotional review, MLR, privacy, consent, pharmacovigilance intake, adverse event reporting, Sunshine/transparency reporting, medical-commercial separation, data use rights, audit readiness, and compliance-by-design.
Executive presence and credibility with senior business and IT leaders, with the ability to influence ELT-level stakeholders and resolve competing priorities.
Strategic thinking and the ability to connect corporate objectives, functional strategy, and technology execution.
Practical operating judgment and the ability to build structure without unnecessary bureaucracy.
Strong portfolio and investment discipline, including prioritization, sequencing, value realization, and risk management.
Ability to lead through ambiguity and scale technology capabilities in a growing commercial-stage organization.
Ability to develop talent, build teams, and establish durable internal capabilities across business partnership, application management, service delivery, vendor management, and portfolio leadership.
Strong collaboration skills across Enterprise Architecture, Data, AI, Cybersecurity, Infrastructure, PMO, IT Compliance, and business functions.
Ability to help Commercial and Medical Affairs leaders identify, prioritize, govern, and adopt high-value AI use cases.
Clear communication skills, including the ability to translate complex technology topics into business-relevant options, trade-offs, and recommendations.

Nice To Haves

Advanced degree, such as an MBA, MS, or related graduate degree.
Experience enabling data, analytics, automation, and AI use cases in Commercial and/or Medical Affairs environments.
Prior experience in a high-growth biotech or mid-sized pharmaceutical company.

Responsibilities

Serve as the senior IT business partner to Commercial and Medical Affairs executive leadership and build trusted relationships with their leadership teams.
Translate business strategies into multi-year technology roadmaps, investment priorities, and portfolio plans.
Provide strategic technology guidance across Commercial and Medical Affairs business capabilities and represent their needs in IT leadership and enterprise governance forums.
Identify opportunities to apply technology, data, automation, and AI to improve execution, engagement, patient access, productivity, compliance, visibility, and decision-making.
Facilitate prioritization across competing business needs and align recommendations with enterprise and corporate objectives.
Own the global Commercial and Medical Affairs IT portfolio, including roadmap development, investment planning, prioritization, and value realization.
Partner with PMO and IT leadership to scope, sequence, resource, govern, and deliver initiatives; develop business cases and make start, stop, and sequencing recommendations.
Align roadmaps with enterprise architecture, data strategy, cybersecurity, infrastructure, and compliance expectations, and provide executive visibility into portfolio health, risks, constraints, and decisions.
Lead IT partnership and delivery for Commercial functions and oversee the continued optimization and scaling of commercial technology capabilities and platforms.
Lead IT partnership and delivery for Medical Affairs functions and advance its technology landscape to support compliant medical engagement, field medical excellence, insight generation, and operational effectiveness.
Work with Data & AI to represent Commercial data needs in enterprise data strategy and identify high-value AI use cases for Medical Affairs.
Align shared Commercial and Medical Affairs platforms where beneficial while maintaining the controls and separation required for compliant operations.
Lead and scale the Commercial and Medical Affairs IT Business Partnership organization and own its global application portfolio, including lifecycle management, support, enhancement planning, and continuous improvement.
Establish a service delivery model with clear support expectations, ownership, escalation paths, vendor responsibilities, performance management, and business continuity.
Ensure applications are stable, compliant, supported, and improved to meet business, regulatory, privacy, and operational needs.
Maintain accountability for delivery performance, adoption, value realization, operational readiness, and risk management across the portfolio.
Manage vendors and external partners, holding them accountable for service quality, delivery outcomes, and long-term supportability.
Ensure initiatives follow appropriate privacy, consent, promotional review, MLR, pharmacovigilance intake, adverse event reporting, Sunshine/transparency reporting, data use rights, cybersecurity, and audit-readiness controls.
Build the appropriate mix of business partnership, product ownership, application management, vendor oversight, compliance awareness, data fluency, AI enablement, and delivery leadership within the team.
Improve IT engagement with Commercial and Medical Affairs, foster ownership and accountability, and ensure technology decisions support global scale, compliant operations, patient access, and customer and medical engagement.

Benefits

Equity for all employees, including meaningful opportunity to share in company success.
Base pay, bonus, and equity as components of the total rewards strategy.
Flexible paid time off.
Medical insurance.
Dental insurance.
Vision insurance.
Life and disability insurance.
401(k) offerings, including traditional and Roth options and employer match, in accordance with applicable plans.
Voluntary supplemental life insurance.
Legal services.
Mental health benefits through the Employee Assistance Program for employees and their family.
Other benefits in accordance with applicable federal, state, and local laws.