IT Business Partner
About The Position
The IT Business Partner serves as a strategic liaison between the business and IT, cultivating relationships with business leaders, internal key users, and process owners on IT-related matters. The role advises stakeholders and supports implementation of new or changed services and solutions, translating business demands into IT service requirements and maintaining high customer satisfaction. The position orchestrates IT services for two business units within the Imaging and Precision Therapy segments, identifies and prioritizes IT demands in accordance with IT governance, and delivers value aligned with business objectives. It leads IT integration efforts for newly acquired businesses and represents IT for the business area, guiding its digital transformation journey. The role is based in Newton/Boston, Massachusetts, and requires willingness to travel and flexibility.
Requirements
- Bachelor’s degree in information technology, computer science, business administration, or a related field.
- At least 5 years of experience as an IT Business Partner, IT Project Manager, or in a similar strategic role in a corporate environment.
- Demonstrated ability to build trusted partnerships with business leaders and stakeholders.
- Excellent communication, problem-solving, and organizational skills, with a proactive and innovative mindset.
- Ability to explain complex topics, specialized expertise, and technical terminology clearly to business stakeholders.
- Ability to think strategically and tactically and influence actions and decision-making in a matrix organization.
- Strong written and spoken English proficiency.
- Willingness to travel and flexibility.
- High-level critical thinking for resolving high-impact, complex, or cross-functional problems.
- Very good presentation skills, team orientation, communication skills, and customer orientation.
Nice To Haves
- Master’s degree in computer science, business administration, or another relevant field.
- Experience working in a medical device company.
- Project management experience with large or complex business-driven projects.
- Experience working with C-level and senior leadership.
- ITIL certification or process knowledge.
- Knowledge of the organization and how to motivate and influence it effectively.
Responsibilities
- Manage relationships with business leaders, internal key users, and process owners for IT-related topics.
- Consult and support implementation of new or changed services and solutions.
- Translate business demands into IT service requirements to ensure high customer satisfaction.
- Advise stakeholders and drive implementation of innovative services and solutions, with continuous improvement and alignment to business objectives.
- Orchestrate IT services for two business units within the Imaging and Precision Therapy segments.
- Identify, prioritize, and manage IT demands in accordance with IT governance and deliver business value.
- Lead IT integration efforts for newly acquired businesses, supporting market entry and seamless IT transitions.
- Serve as the primary IT representative for the business area and guide its digital transformation journey.
- Work effectively with, motivate, and support colleagues and team members.
- Use critical thinking to resolve high-impact, complex, and cross-functional problems.
- Present effectively and demonstrate team orientation, communication, and customer orientation.
- Travel as needed.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k) retirement plan
- Life insurance
- Long-term and short-term disability insurance
- Paid parking or public transportation
- Paid time off
- Paid sick and safe time
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What This Job Offers
Job Type
Full-time
Career Level
Senior
