IT Director/Business Partner

Thermo Fisher Scientific • Wilmington, NC

17h • Hybrid

About The Position

The IT Director, IT Business Partner serves as the primary strategic interface between IT and the assigned CRG business division, Analytical Services Division (ASD). The role develops a deep understanding of the division, builds trusted relationships with business leadership, and aligns IT strategy, capabilities, and roadmaps with business priorities. It provides sustained focus on business engagement and strategic alignment, rather than operational delivery ownership.

This is a strategic, business-facing IT leadership role focused on partnership, alignment, and advocacy. It is not a PMO role, demand intake function, delivery owner, or project manager. The position is office-based with a hybrid arrangement in Madison, Wisconsin; Wilmington, North Carolina; Richmond, Virginia; or Highland Heights, Kentucky. Relocation assistance is not provided. Candidates must be legally authorized to work in the United States without sponsorship and pass a comprehensive background check, including drug screening.

Requirements

• Advanced degree plus 6 years of experience, or a bachelor’s degree plus 8 years of experience in IT Operations or Systems Development.
• 6 or more years of technical staff management experience.
• 5 or more years of project management or leadership experience.
• 3 or more years of experience as an IT business liaison working with senior management.
• Strong leadership and team development capabilities.
• Proven ability to direct through multiple management levels.
• Experience managing departmental budgets and vendor relationships.
• Expertise coordinating regulatory and sponsor audits.
• Strong understanding of IT compliance and regulatory requirements.
• Excellent strategic planning and cross-functional collaboration skills.
• Advanced problem-solving and decision-making abilities.
• Outstanding communication and interpersonal skills.
• Ability to manage multiple priorities, with a client-focused approach and strong attention to detail.
• Must be legally authorized to work in the United States without sponsorship.
• Must be able to pass a comprehensive background check, including a drug screening.

Nice To Haves

• Preferred field of study: Information Technology, Computer Science, or a related field.
• Working knowledge of a laboratory environment (GMP, BioA, GCL).

Responsibilities

• Develop and maintain a deep understanding of the assigned division’s business strategy, operating model, priorities, and challenges.
• Serve as the primary IT relationship owner for divisional business leadership.
• Represent IT strategy, capabilities, and constraints clearly and consistently to the business.
• Act as the voice of the business within IT, ensuring business context, objectives, and outcomes are understood by IT leadership and delivery teams.
• Translate business strategy and needs into technology implications and opportunities without owning delivery or demand execution.
• Ensure business leaders understand trade-offs, dependencies, and impacts of IT decisions.
• Partner with enterprise IT leaders to align divisional business strategy with IT roadmaps and capability planning.
• Provide business context and input into enterprise planning, investment discussions, and prioritization forums led by PMO and IT Financial Management.
• Ensure divisional perspectives are accurately reflected in IT strategic plans.
• Build and maintain trusted relationships with divisional executives and key stakeholders.
• Facilitate regular, structured communication between the business and IT on strategy, progress, risks, and outcomes.
• Proactively surface misalignment, emerging risks, or unmet needs to IT leadership.
• Promote alignment with enterprise architecture, security, compliance, and governance standards.
• Advocate for enterprise solutions and reuse where they provide clear business value, while articulating legitimate divisional needs.
• Travel as needed.

Benefits

• Variable annual bonus may be available based on company, team, and/or individual performance results in accordance with company policy.
• Choice of national medical and dental plans and a national vision plan, including health incentive programs.
• Employee assistance and family support programs, including commuter benefits and tuition reimbursement.
• At least 120 hours of paid time off and 10 paid holidays annually.
• Paid parental leave, including 3 weeks for bonding and 8 weeks for caregiver leave.
• Accident and life insurance.
• Short- and long-term disability in accordance with company policy.
• Competitive 401(k) U.S. retirement savings plan.
• Employees’ Stock Purchase Plan offering eligible colleagues the opportunity to purchase company stock at a discount.

What This Job Offers

• Job Type: Full-time
• Career Level: Director