VP, Business Development - Valere Commercial

CrossCountry Mortgage•Cleveland, OH

1d•Remote

About The Position

The VP, Business Development is responsible for originating business directly from real estate investors, CrossCountry Mortgage Loan Officers, wholesale brokers, other business sources, referral partners, builders, fix and flip operators, and owners of residential rental properties seeking to refinance or expand their portfolios through acquisitions. This role manages an assigned territory by sourcing new clients, conducting training sessions, and serving as a visible product expert within the market area. VP, Business Development assists CrossCountry Mortgage branches, brokers, and investors with product and pricing-related inquiries and assists clients with submitting applications through the online portal.

Requirements

3+ years of experience in commercial/residential mortgage lending or equivalent related experience.
Experience in business-to-business (B2B) sales with an emphasis on client relationship development and retention.
Experience taking initiative and working independently while contributing effectively in collaborative team environments.
Familiarity with all applicable regulatory requirements, including AML, OFAC, and Fair Lending.
Excellent organizational and time management skills to effectively balance competing priorities and consistently meet deadlines.
Skilled in presenting information clearly while effectively overcoming objections.
Skilled at leveraging web-based tools and databases for efficient information gathering.
Excellent customer service, negotiation, and problem-solving skills.
Excellent communication skills.
Advanced proficiency in Microsoft Office Suite (i.e., Word, Excel, PowerPoint, Outlook).
Advanced proficiency in Salesforce.

Nice To Haves

Bachelor’s degree, preferred.
NMLS license, preferred.

Responsibilities

Develop and maintain partnerships with the CrossCountry Mortgage retail branch network, direct real estate brokers, mortgage brokers, Loan Originators, and large real estate investors.
Foster trust-based relationships, educate borrowers on loan products, and gain a clear understanding of clients’ needs and goals.
Perform at a high level in a collaborative remote environment by facilitating the loan application process, overcoming objections, and educating clients.
Collect relevant client information to support online application submission, either directly or on the client’s behalf; set accurate expectations and manage the process from initial consultation through term sheet generation to receipt of the application deposit.
Manage a lead database within the CRM system, leveraging task management tools and consistent follow-up routines to stay current on all leads.
Exceed weekly, monthly, and annual production goals related to phone calls placed, deposits received, conversion rates, and client satisfaction.
Demonstrate a consistent commitment to high performance and a proactive approach to exceeding role expectations.