VP, Account Management (Health)

GREY•New York, NY

11d•$100,000 - $230,000•Hybrid

About The Position

The VP, Account Management will serve as a strategic lead and steward for one or more prestigious client relationships, managing evolving client partnerships and overseeing a large, multidisciplinary team serving national and global clients. The role is responsible for championing effective work, guiding account direction, and identifying growth opportunities within existing brands and through agency new-business efforts. The VP will advise clients on their business and brands, lead senior client meetings and day-to-day communications, and ensure deliverables meet agreed briefs, timelines, and budgets. Working closely with Creative, Strategy/Planning, Project Management, Talent, and Finance partners, the VP will guide creative development and production across channels, oversee budgets and financial performance, manage scopes of work, and support agency profitability. The role also leads account team members, market research initiatives, relationship measurement, and the development of client relationships that produce excellent work and organic growth.

Requirements

At least 8 years of experience in a related environment such as marketing, agency, or product.
Experience with full 360 integrated work, including TV, content, digital, social, and out-of-home.
Experience developing and leading omnichannel work.
Experience partnering with clients and strategy teams to shape, prepare for, and implement insights from market-research projects.
Experience building strong client relationships that result in excellent work and organic growth.
Experience managing account housekeeping, including timelines and budgets.
Proven track record of supervising and developing junior Account talent.
Passionate interest in the client’s business and an ability to identify ways to engage further upstream within the organization.
High creative standards and a commitment to effective work.

Nice To Haves

Experience launching Oncology products.

Responsibilities

Serve as a key point person for day-to-day client communication and lead senior client meetings.
Ensure work is delivered on time, on brief, and within budget; communicate proactively when a team cannot meet agreed timelines or budgets.
Use knowledge of client business, trends, consumer behavior, and innovation to provide thought leadership and help set account direction.
Shape project approaches and presentations in alignment with client business and brand strategy, organizational dynamics, and agency positioning.
Build and maintain strong internal and external relationships and serve as a go-to agency resource for client initiatives.
Own workstreams and report to the SVP and senior Grey leadership while building project plans with agency partners.
Manage strategic creative development, production, and post-production of advertising communications across film, print, and social, among other formats.
Develop budgets and timelines, manage budgets with Project Management and Finance, review financial performance, forecast project pipelines, guide investment decisions, and support agency profitability.
Track client statements of work and identify opportunities for incremental scope.
Oversee content shoots, including pre-production meetings and shoots, and supervise post-production processing.
Work on digital and social initiatives such as website builds and upkeep, social media, landing pages, and microsites.
Lead account team members and provide cross-disciplinary leadership while communicating clearly and managing expectations.
Maintain a perspective on the client's market and competition, including trends that can inform innovative, forward-looking work.
Create a measurable dashboard to report on the client-agency relationship.
Lead qualitative and quantitative market research from stimulus creation through application of learnings to optimize tactics.
Identify opportunities for business growth.
Supervise and develop junior Account talent.