VP, Account Director (Learning & Development - Pharma Agency)
About The Position
Avalere Health is seeking a bold, entrepreneurial client partner to lead strategic accounts and drive growth in the pharmaceutical, biotech, and medical device space within their Learning & Development team. This high-impact role involves acting as a trusted advisor and innovation partner to senior clients, leading transformative learning solutions across commercial, medical, and compliance teams. The ideal candidate will blend strategic thinking with strong execution and be passionate about shaping how life sciences companies train and engage their people. The role operates at the intersection of science, strategy, policy, and creativity, focusing on transforming how clients educate, enable, and engage their people.
Requirements
- 10+ years in client services, consulting, or account leadership, ideally within an agency, medical communications, or training-focused environment.
- Deep familiarity with the life sciences industry and regulated training environments.
- A track record of growing multimillion-dollar accounts and influencing senior client stakeholders.
- Strong training acumen, understanding business goals and translating them into learning strategy and the idea of possibilities.
- Entrepreneurial & Forward-Thinking: Energized by ambiguity and innovation.
- Strategic & Consultative: Elevates conversations and challenges the status quo.
- Growth-Oriented: Looks for opportunities and isn’t afraid to test new ideas.
- Collaborative Leader: Knows how to mobilize teams and solve adaptive challenges, inspiring and bringing the teams together toward a shared vision.
Nice To Haves
- Experience with AI-powered learning tools or omnichannel training strategies.
- Exposure to medical affairs, clinical development, or compliance training challenges.
- Experience managing hybrid or remote teams in scaling environments.
Responsibilities
- Serve as the senior relationship lead across key accounts, embedding as a true extension of the client team and bring transformative training solutions to life.
- Drive annual account planning and long-term strategic roadmaps focused on modernizing learning.
- Build trust with senior stakeholders across Training, Sales, Medical Affairs, Compliance, and HR.
- Facilitate quarterly business reviews, visioning workshops, and innovation planning sessions.
- Identify whitespace opportunities and lead strategic upsells based on a deep understanding of evolving client needs, industry trends, and future learning needs.
- Oversee pitch and proposal development, pitch strategy, and contract negotiation for new and expanded work.
- Collaborate with internal teams to co-create modern, tech-enabled solutions that set us apart.
- Collaborate closely with solution architects, creative, and learning strategists to develop compelling, integrated offerings.
- Cultivate a “builder” mindset within the team, prototyping new services, piloting AI tools, and unlocking new revenue streams.
- Ensure flawless execution of complex programs across learning modalities, immersive workshops, digital platforms, virtual experiences, simulation, and field enablement.
- Work cross-functionally with project managers, designers, and analytics teams to maintain quality and alignment with client goals.
- Champion client satisfaction, retention, and measurable business outcomes.
Benefits
- 401K plan with an employer match contribution up to 4% (immediately vested)
- Life insurance
- Disability coverage
- Medical, dental, and vision plans
- Flexible working arrangements, including hybrid and remote work
- Option to work from anywhere across the globe two weeks each year
- 20 vacation days
- One personal well-being day
- Recognition of 9 public holidays
- Gifted end-of-year holidays
- Early Summer Friday finish in June, July, and August
- Free counselling through our employee assistance program
- Personalized health support
- Enhanced maternity, paternity, family leave policies
- Fertility policies
- Continuous opportunities to professionally develop with on-demand training, support, and global mobility opportunities across the business.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
