Internship- Volunteer Services

Rescue Mission•Syracuse, NY

About The Position

The Rescue Mission is seeking a Volunteer Services Intern for Fall 2026 to support our Volunteer Services department during the busy holiday season. This is an unpaid internship designed to provide hands-on experience in nonprofit administration, volunteer coordination, community engagement, and event planning. The Volunteer Services Intern will assist with volunteer coordination, holiday-focused events and activities, donation organization, and administrative support. This is a great opportunity for someone who is organized, dependable, compassionate, and interested in supporting meaningful work in the community.

Requirements

High school diploma or equivalent required
Current college student preferred
Strong oral and written communication skills
Detail-oriented with exceptional time management skills
Computer knowledge required, especially Microsoft Word and Excel
Ability to work independently and within a team
Flexible and able to multitask
Strong organizational skills
Customer service oriented and comfortable interacting with volunteers, donors, staff, and the public
Passion for the mission and vision of the organization
Sensitivity and compassion toward those served by the organization, including individuals experiencing homelessness or other barriers
Ability to lift up to 50 pounds

Responsibilities

Answering the holiday phone line, including recording meal orders, gift donations, and volunteer registrations
Assisting with processing volunteer applications
Maintaining volunteer sign-up lists for holiday events
Assisting with holiday client gift preparation
Delivering items to programs on the main campus
Sorting and organizing donations received
Assisting with inventory of holiday supplies
Interacting with volunteers and helping support volunteer events
Providing general administrative support to the Volunteer Services department
Supporting the Rescue Mission’s mission, values, and safety expectations