Volunteer Peer Support Training Trainer

HOPE, Inc.•Tucson, AZ

About The Position

The Volunteer Peer Support Trainer assists HOPE, Inc. with delivering Peer Support training by facilitating designated modules from an Office of Individual & Family Affairs (OIFA)-approved curriculum. The volunteer also conducts initial screening conversations with prospective training candidates to help identify individuals who may be appropriate for the program. The position operates under the direct supervision and direction of the Human Resources Manager. Responsibilities are limited to facilitating approved training content, preliminary candidate screening, maintaining training documentation, and communicating candidate- and training-related information to Human Resources. The trainer follows the approved curriculum, instructional materials, activities, and established training guidelines, and presents content in a way that supports engagement, understanding, recovery-oriented practices, and peer support principles. The volunteer maintains professional boundaries, confidentiality, and organizational standards for ethical conduct, participant safety, and professional communication. This is an unpaid volunteer position; volunteering at HOPE does not guarantee an offer of paid employment.

Requirements

Demonstrated understanding of peer support and recovery-oriented principles.
Ability to communicate clearly, facilitate group discussions, and interact respectfully with individuals from varied backgrounds and experiences.
Ability to follow established instructional materials and screening procedures.
Strong organizational skills and attention to detail.
Ability to maintain confidentiality and appropriate professional boundaries.
Dependability and willingness to follow the direction of the Human Resources Manager.
Completion of any training, orientation, or qualifications required by HOPE, Inc. and applicable OIFA program requirements.

Responsibilities

Facilitate assigned modules from an OIFA-approved Peer Support training curriculum.
Follow the approved curriculum, instructional materials, activities, and established training guidelines.
Present training content to support participant engagement, understanding, recovery-oriented practices, and peer support principles.
Encourage respectful discussion and participation while maintaining appropriate professional boundaries.
Refer questions or requests outside the approved curriculum or the volunteer’s assigned responsibilities to the Human Resources Manager.
Notify the Human Resources Manager of training concerns, participant support needs, or issues that may affect successful completion of a training session.
Conduct initial screening conversations with individuals interested in participating in Peer Support training, using questions and criteria approved by the Human Resources Manager.
Explain the general purpose, expectations, and structure of the training program using information approved by Human Resources.
Document screening outcomes and forward recommendations or concerns to the Human Resources Manager.
Refer questions about eligibility, accommodations, exceptions, or final acceptance decisions to Human Resources.
Maintain confidentiality of candidate information and screening records.
Coordinate with the Human Resources Manager regarding assigned training dates, modules, attendance, and participant rosters.
Maintain accurate attendance records and complete assigned training documentation.
Communicate training completion information and participant concerns to Human Resources.
Report curriculum discrepancies, outdated materials, or requests for clarification before proceeding with affected content.
Provide feedback regarding training delivery and participant engagement when requested by the Human Resources Manager.
Maintain appropriate boundaries when sharing personal experiences or facilitating discussions.
Follow organizational policies regarding confidentiality, ethical conduct, participant safety, and professional communication.
Represent HOPE, Inc. in a professional and respectful manner.
Complete required orientation and any training designated by the Human Resources Manager for the volunteer assignment.