Peer Support Specialist

YOUTH VILLAGES, INC.•Nashville, TN

About The Position

Youth Villages’ Specialized Crisis Services (SCS) Program provides rapid assessment and intervention for youth up to age 18 experiencing a psychiatric emergency. Services include strength-based crisis assessment, safety planning, stabilization, and ongoing treatment and intervention in the home or community while long-term services are arranged. The Peer Support Specialist provides youth- and family-centered peer support to children and adolescents following a mental health crisis. The role supports stabilization by engaging youth and caregivers, offering strength-based coaching and mentoring, connecting families with community and clinical resources, and delivering parent education. The schedule is flexible and non-traditional, based on the availability of the youth and families served. Applicants must have a valid driver’s license, an automobile for work purposes, and proof of auto insurance. Community-based staff are reimbursed for applicable mileage.

Requirements

  • Meet the education and experience qualifications for at least one of the listed peer-support certification categories: Certified Family Support Specialist (CFSS), Certified Peer Recovery Specialist (CPRS), or Certified Young Adult Peer Support Specialist (CYAPSS).
  • For CFSS: have at least a high school diploma or GED; self-identify as a birth parent, adoptive parent, foster parent, or authorized caregiver of a child or youth with relevant challenges; and have successfully navigated child-serving systems to access treatment and resources. Must be able to complete TDMHSAS-recognized training within three months of employment and obtain TDMHSAS certification within one year of employment.
  • For CPRS: have at least a high school diploma or GED; self-identify as being in recovery from mental illness, substance abuse, or co-occurring disorders; and complete specialized training recognized by TDMHSAS to become certified.
  • For CYAPSS: have at least a high school diploma or GED; be age 18 through 30 in Tennessee; and have at least one year of lived experience with or a healing and wellness journey from mental illness and/or substance abuse.
  • Possess a current, valid driver’s license, an automobile for work purposes, and proof of auto insurance.
  • Know the service area and resources for children, youth, and families.
  • Have knowledge and personal experience with children and youth who have emotional and behavioral disorders.
  • Have knowledge and experience with mental health, juvenile justice, education, and/or other child-serving systems.
  • Demonstrate a desire to help and support families using strong customer service skills.
  • Demonstrate commitment to system-of-care principles, cultural competency, and effective teamwork.
  • Have excellent communication, organizational, problem-solving, and creative-thinking skills.
  • Have an established support system and access to resources.
  • Have basic computer and writing skills.

Responsibilities

  • Teach and model the value of each individual’s experience caring for a child or youth with a mental, emotional, behavioral, or co-occurring disorder.
  • Foster full and equal partnerships with children and youth, families, and caregivers.
  • Complete required evaluation documentation in collaboration with the Care Coordinator.
  • Help caregivers develop informal and formal support networks that reflect their culture and the unique needs of their child or family.
  • Teach children, youth, families, and caregivers to identify and use their strengths to achieve family goals.
  • Arrange family team meetings and assist with facilitation.
  • Work with families and team members to identify and overcome barriers and service gaps.
  • Use interventions that help caregivers develop a family team and establish and meet individualized goals.
  • Help caregivers create a family team and individualized service plan.
  • Model collaborative working relationships with providers, school staff, and other professionals.
  • Model effective coping techniques and advocacy skills.
  • Teach skills for advocacy and navigating child-serving systems, including child welfare, juvenile justice, education, mental health, and transition services.
  • Support and educate caregivers in school-related meetings, including 504 and Individual Education Plan meetings, and in navigating special education.
  • Help caregivers identify and connect with services addressing substance abuse and co-occurring disorders.
  • Help caregivers access community resources and make positive treatment choices for their child or family.
  • Document activities in individual or program records.
  • Help non-caregiver staff identify programs and environments that foster hope and resilience and are family-driven and youth-guided.
  • Collaborate with the clinician or therapist to support families during and after a crisis.
  • Attend three weekly meetings—individual, team, and clinical consultation—and quarterly booster training sessions.
  • Complete accurate and timely documentation in an electronic medical record system.
  • Perform other duties as assigned.

Benefits

  • Medical, dental, prescription drug, and vision coverage
  • 401(k)
  • Paid vacation: two weeks for full-time employees and one week for part-time employees
  • 12 paid sick days per year
  • 11 paid holidays
  • Paid parental leave
  • Mileage and cell phone reimbursement when applicable
  • Tuition reimbursement and licensure supervision
  • Continuous training and growth and development opportunities
  • Clinical and administrative advancement opportunities
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