Vocational Case Manager
About The Position
The Vocational Case Manager supports disability claimants through return-to-work planning and intervention, employability and transferable-skills analysis, and occupational analysis of job duties and functional demands. The role works with claimants, healthcare providers, employers, and internal business partners to evaluate work capacity, identify vocational options, address barriers to employment, and develop strategies that support successful work outcomes and informed disability claim determinations. The position coordinates return-to-work plans and job-placement services, provides vocational counseling and job-seeking skills training, researches local labor markets, and coordinates vocational training or retraining. It also collaborates with medical providers and internal and external stakeholders to support claimant needs while balancing employer and insurer expectations.
Requirements
- Master’s degree in Counseling or a related field.
- Certified Rehabilitation Counselor (CRC) designation.
- Strong understanding of return-to-work best practices, ergonomics, FMLA, ADA/accommodations, and related HR topics.
- Excellent communication, counseling, and interpersonal skills.
- Ability to analyze complex vocational barriers and develop creative solutions.
- Proficiency in case management systems and documentation standards.
Nice To Haves
- At least 3 years of clinical or vocational rehabilitation experience is preferred.
- Experience in Employee/Group Benefits, workers’ compensation, disability management, or related settings is ideal.
- Familiarity with labor market analysis tools and vocational assessment methodologies.
Responsibilities
- Design and execute transitional return-to-work plans, including job accommodations, worksite modifications, and vocational retraining.
- Coordinate job-placement services and monitor progress toward timely and successful workforce reintegration.
- Engage claimants in return-to-work planning, set expectations, and guide participation in preparatory activities.
- Communicate with treating physicians to clarify functional capabilities and incorporate return-to-work considerations into treatment plans.
- Collaborate with internal teams, including Ability Analysts and Clinical Case Managers, and external partners to identify tools and resources that expedite return-to-work efforts.
- Advocate for claimant needs while balancing employer and insurer expectations.
- Provide job-seeking skills training, including resume development, interview preparation, and application strategies.
- Offer vocational guidance, counseling, and education to enhance claimant confidence and readiness.
- Coordinate vocational training or retraining programs, ensuring cost-effectiveness and timely completion.
- Research local labor markets to identify viable employment opportunities.
- Analyze transferable skills and recommend alternative job placements aligned with claimant capabilities.
Benefits
- Short-term or annual bonuses may be available.
- Long-term incentives may be available.
- On-the-spot recognition may be available.
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What This Job Offers
Job Type
Full-time
