Vocational Case Manager

The Hartford • Hartford, CT

20h

About The Position

The Vocational Case Manager supports disability claimants through return-to-work planning and intervention, employability and transferable-skills analysis, and occupational analysis of job duties and functional demands. Working with claimants, healthcare providers, employers, and internal business partners, the role evaluates work capacity, identifies vocational options, addresses employment barriers, and develops strategies to support successful work outcomes and informed disability claim determinations.

Requirements

• Master’s degree in Counseling or a related field.
• Certified Rehabilitation Counselor (CRC) designation required.
• Strong understanding of return-to-work best practices, ergonomics, FMLA, ADA/accommodations, and related HR topics.
• Excellent communication, counseling, and interpersonal skills.
• Ability to analyze complex vocational barriers and develop creative solutions.
• Proficiency in case management systems and documentation standards.

Nice To Haves

• Minimum of 3 years of clinical or vocational rehabilitation experience is preferred, ideally in Employee/Group Benefits, workers’ compensation, disability management, or related settings.
• Familiarity with labor market analysis tools and vocational assessment methodologies.

Responsibilities

• Design and execute transitional return-to-work plans, including job accommodations, worksite modifications, and vocational retraining.
• Coordinate job placement services and monitor progress toward successful workforce reintegration.
• Engage claimants in return-to-work planning, set expectations, and guide participation in preparatory activities.
• Communicate with treating physicians to clarify functional capabilities and incorporate return-to-work into treatment plans.
• Collaborate with internal teams and external partners to identify tools and resources that expedite return-to-work efforts.
• Advocate for claimant needs while balancing employer and insurer expectations.
• Provide job-seeking skills training, including resume development, interview preparation, and application strategies.
• Offer vocational guidance, counseling, and education to enhance claimant confidence and readiness.
• Coordinate vocational training or retraining programs, ensuring cost-effectiveness and timely completion.
• Research local labor markets to identify viable employment opportunities.
• Analyze transferable skills and recommend alternative job placements aligned with claimant capabilities.

Benefits

• Short-term or annual bonuses may be offered.
• Long-term incentives may be offered.
• On-the-spot recognition may be offered.

What This Job Offers

• Job Type: Full-time