Case Manager/Vocational Specialist (Young Adult ACT Team)

GODDARD RIVERSIDE COMMUNITY CENTER•New York, NY

1d•$45,000 - $50,000

About The Position

The Case Manager/Vocational Specialist provides counseling, case management, vocational rehabilitation, and daily support to clients of the Young Adult Assertive Community Treatment (ACT) Team. The ACT Team is a licensed, nontraditional outpatient psychiatric clinic serving people ages 18–28 with serious mental illness who have high service needs, including multiple hospitalizations, emergency room visits, and difficulty maintaining stability in the community. ACT is a nationally recognized, evidence-based model serving Manhattan and occasionally the outer boroughs. The Case Manager/Vocational Specialist works as part of a multidisciplinary team to provide comprehensive psychosocial services that support clients’ ability to function in the community. This is a full-time position with a Monday–Friday schedule, 9:00 a.m. to 5:00 p.m., for 35 hours per week. The salary range is $45,000–$50,000 per year. The salary offer will reflect the candidate’s years of experience in the same or a comparable position and additional preferred qualifications.

Requirements

Bachelor’s degree.
Ability to use Microsoft Office, particularly Word and Outlook.
Ability to use or learn the AWARDS database and other electronic databases, programs, and funder-related software as needed.
Working knowledge of Google applications.

Nice To Haves

Experience working with people with serious and persistent mental illness.
One year of training and/or experience in vocational assessment, job exploration, and skills development for choosing, securing, and maintaining employment, employment counseling, or vocational rehabilitation.
Knowledge of supported employment models, including Individual Placement and Support (IPS).
Ability to speak Spanish, French, Creole, American Sign Language, or other languages.

Responsibilities

Provide case management services and carry a caseload of ACT clients.
Conduct client assessments and formulate treatment goals.
Facilitate client participation in entitlement programs, psychiatric services, medication management, rehabilitation, and other activities.
Refer clients to community health services and accompany them to appointments as needed.
Communicate regularly with clients’ families about their needs and progress.
Serve as a liaison to other service providers.
Maintain up-to-date client case records according to program guidelines.
Visit clients in residential facilities, on the street, and in other locations.
Rotate on-call service after outside work hours.
Counsel clients in developing vocational goals.
Develop vocational and employment resources for vocational skills development and competitive employment opportunities.
Help prepare clients for transition to vocational and employment opportunities.
Provide employment retention services for employed clients.
Participate as an ACT team member and collaborate with team staff in a team case management model.
Attend staff meetings, case conferences, training programs, and supervision meetings to review client progress and case management strategies.
Perform other duties as required.