ACT Team Specialist

Copa Health•Phoenix, AZ

About The Position

Copa Health is seeking a Team Specialist for its Assertive Community Treatment (ACT) team to provide community-based behavioral health services and support to individuals with Serious Mental Illness (SMI). The role works with a multidisciplinary team and delivers primarily recovery-oriented, person-centered services in members’ homes and community settings. Services are intended to promote stability, independence, community integration, and progress toward individualized treatment goals. The position also provides after-hours coverage and support to all individuals served by the team.

Requirements

  • Bachelor’s degree in Behavioral Health, Social Work, Counseling, Psychology, Human Services, or a related field; alternatively, a combination of education and behavioral health experience totaling six years, including at least two years of direct experience working with individuals diagnosed with SMI or co-occurring disorders.
  • Fingerprint clearance card issued by the Arizona Department of Public Safety, or eligibility to receive one within eight weeks of hire.
  • Reliable transportation and a valid Arizona Driver’s License with state minimum insurance coverage; ability to meet and maintain Copa Health’s acceptable driving requirements.
  • TB test clearance at the time of hire.
  • Pre-employment criminal background and drug testing are required.

Nice To Haves

  • Experience working on an ACT Team.
  • Bilingual English/Spanish.

Responsibilities

  • Provide community-based behavioral health services and support to individuals with SMI in homes, shelters, hospitals, treatment facilities, and other community settings.
  • Collaborate with a multidisciplinary ACT Team to facilitate recovery, promote independence, and support individualized treatment goals.
  • Assess members’ strengths, needs, preferences, and progress on an ongoing basis, and participate in developing, implementing, and reviewing treatment and crisis plans.
  • Provide rehabilitation, skill development, supportive counseling, coaching, and recovery support services to improve functioning and community integration.
  • Help members access and coordinate behavioral health, medical, housing, employment, educational, financial, and other community resources and supports.
  • Provide outreach and engagement to individuals who are difficult to engage or at risk of hospitalization, incarceration, homelessness, or disengagement from services.
  • Serve as the primary contact for assigned members and maintain regular communication with members, families, guardians, providers, and community partners.
  • Provide after-hours coverage and support to individuals served by the team.

Benefits

  • Competitive salary and comprehensive benefits package.
  • Monthly tax-free contribution toward a selected medical plan through the ICHRA program, with guidance and support.
  • Dental and vision coverage.
  • Up to three weeks of PTO in the first year, plus an additional wellness day.
  • Ten paid holidays annually.
  • Wellness program, including access to mental health resources.
  • Tuition reimbursement up to $3,000.
  • 403(b) retirement plan with company match.
  • Employee Assistance Program with free coaching and therapy sessions.
  • Life insurance, disability coverage, pet insurance, and other benefits.
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