VLT PT Attendant - Eldorado Scioto Downs Columbus, OH

Caesars Entertainment • Columbus, OH

10d • Onsite

About The Position

A VLT Floor Attendant is a key customer service provider on the gaming floor who services and builds relationships with players. The role includes assisting guests with gaming terminals, providing change and payouts, and maintaining a welcoming customer experience.

Requirements

• Be 100% customer-service focused and possess good interpersonal skills.
• Be able to work in a fast-paced and demanding environment.
• Complete a two-hour training class for all Video Lottery terminals and become knowledgeable about how to play all games offered.
• Be able to obtain and maintain appropriate licensing.
• Pass a background investigation.
• Have a high school diploma or equivalent.
• Be at least 21 years old.
• Be able to stand, walk, or sit for extended periods; push and pull up to 50 pounds; lift and carry objects up to 30 pounds; bend, stoop, twist, reach, and kneel repetitively; ascend and descend stairs; and maintain equilibrium for an extended period.
• Be able to work from a standing position and/or walking motion for an extended period.

Nice To Haves

• One year of customer service experience.

Responsibilities

• Make change for guests on the floor.
• Instruct guests in playing games and fix minor paper and coin jams.
• Fill gaming terminals with coin when needed.
• Render hand pays and jackpots to guests.
• Perform all other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED