Vitality Desk Attendant

Canyon Ranch • Lenox, MA

5d

About The Position

The Vitality Desk Attendant supports the smooth, efficient operation and pristine appearance of Canyon Ranch Vitality spaces. The role provides welcoming, informative guest service; explains Vitality concepts and benefits; and assists guests with setting up and using equipment. The attendant also maintains clean, safe, and organized spaces, replenishes supplies and refreshments, completes opening and closing procedures, recommends and schedules complementary services and activities, and processes retail sales and guest scheduling using Canyon Ranch software.

Requirements

• Basic computer skills.
• Strong communication skills and professionalism in all situations.
• Ability to multitask while delivering superior guest service.
• Reliability, adaptability, and a positive attitude.

Nice To Haves

• High school diploma or equivalent.

Responsibilities

• Ensure the smooth, efficient operation and pristine appearance of Canyon Ranch Vitality spaces.
• Welcome guests, explain Vitality concepts and benefits, and assist with equipment setup and use.
• Serve as a knowledgeable resource on Vitality technology, equipment, and the benefits of each space.
• Maintain cleanliness, safety, and organization, including stocking supplies and refreshments and completing opening and closing procedures.
• Recommend and schedule complementary services and activities to enhance the guest experience.
• Sell and process retail items and manage guest scheduling using Canyon Ranch software.

Benefits

• Use of services and facilities, including the spa, fitness classes, lectures, and overnight stays at Canyon Ranch locations nationwide.
• Health, dental, and vision plans after 30 days of employment.
• 25 days of personal and holiday time off, including vacation, sick time, and holidays.
• Supplemental health care options, including accidental, critical illness, and hospital care.
• Employer-paid life insurance.
• Employee Assistance Program.
• Paid maternity leave.
• Supportive, collaborative work environment with opportunities for professional growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed