US - VISUAL MERCHANDISING MANAGER

Primark•Town of Brookhaven, NY

4d•$66,560 - $90,480

About The Position

The Visual Merchandising Manager is the creative representative for visual presentation in the store, partnering with store teams and the Regional VM Manager. The role owns the store’s visual proposition and leads and develops a high-performing visual merchandising team. In collaboration with Store Management, the manager delivers impactful displays that meet customer expectations and maximize sales, in line with Primark’s visual merchandising standards. The manager translates customer needs, shopping habits, fashion preferences, and current trends into product presentations, window displays, and mannequin styling. They oversee visual merchandising campaign launches, provide direction and inspiration to the team, and coach colleagues on visual merchandising practices that shape the customer journey. The role also includes hiring, training, coaching, and motivating Visual Merchandisers; ensuring operating standards and Primark guidelines for point-of-sale materials and display pricing are followed; and maintaining stock-related costs. The position requires at least four years of prior experience as a Visual Merchandising Manager managing a team at a high-volume retailer. The stated pay range is $66,560–$90,480.

Requirements

At least 4 years of prior experience in a Visual Merchandising Manager role, managing a team with a high-volume retailer.
Ability to adapt plans and priorities in a fast-paced environment.
Strong communication skills and ability to relate to customer needs.
Ability to lead, motivate, and inspire a team, build confidence and enthusiasm, and support excellent customer service and high-impact visual displays.
Resilience, proven team leadership ability, and confidence giving constructive feedback.
Excellent creative skills to deliver an inspiring visual proposition while maximizing sales.
Strong people and communication skills and ability to build and maintain relationships with colleagues and management.
Skill in providing consultation and advice and influencing colleagues at all levels.
Strategic thinking, organization, problem-solving skills, and ability to plan and prioritize work schedules within agreed timescales.
Robust knowledge of fashion trends and commercial awareness.
Strong service focus and experience delivering excellent customer experiences while maintaining high retail standards.
Ability to communicate effectively and efficiently in English, orally and in writing, as necessary to perform essential job functions, including instruction, coaching, corrective action, safety and emergency communications, customer service, and daily team leadership.

Responsibilities

Own the visual proposition across the store and lead and develop a high-performing visual merchandising team.
Collaborate with the Store Management team to deliver impactful visual displays that meet customer expectations and maximize sales.
Create product presentations, window displays, and mannequin styling that reflect customer needs, shopping habits, fashion preferences, and current trends.
Manage and oversee the launch of visual merchandising campaigns, providing direction and inspiration to the team.
Coach colleagues on visual merchandising best practices and principles to influence the customer journey.
Hire, train, coach, and motivate a team of Visual Merchandisers.
Ensure the team follows operating standards and Primark guidelines on point-of-sale materials and pricing for displays.
Maintain costs related to stock.