Manager, Visual Merchandising

Macy's•Freehold Township, NJ

4d•$61,930 - $103,070

About The Position

The Manager, Visual Merchandising enhances the customer experience through creative merchandise presentations, seasonal fashion trend statements, and three-dimensional visual displays. The role refreshes styles and outfit presentations frequently to engage repeat and new customers, and partners with Style Merchandise Managers on workload planning, new receipt placement, visual styling, and sales setup to create a cohesive shopping experience. The manager strategically places visual elements, creates and maintains compelling displays, recruits colleagues with creative and style talent, analyzes business reports to guide decisions, ensures promotional accuracy, and coordinates merchandise moves with other store leaders. The role also implements policies and procedures and guides store management and support teams on merchandising standards and techniques.

Requirements

Deep understanding of visual merchandising concepts, creative presentation, and three-dimensional display techniques.
Ability to collaborate with Style Merchandise Managers and coordinate workload planning and visual styling.
Ability to establish training standards, develop colleagues, and coach teams to maintain high visual standards.
Analytical and strategic decision-making skills, including the ability to interpret business reports and address performance gaps.
Customer-focused approach to visual placement and engaging both repeat and new customers.
Passion for retail and interest in current industry trends and continuous improvement.
Ability to adapt visual strategies to changing fashion trends and market preferences.
Ability to recruit generalists with relevant experience, creative talent, and a focus on visual execution and style inspiration.
Effective coordination and communication skills, including guiding store teams on standards, policies, and procedures.
Accuracy and attention to detail in promotional presentations, merchandise placement, trend statements, and event setups.
Ability to establish shortage awareness and implement loss-prevention policies and procedures.
Bachelor's degree or equivalent work experience in a related field encouraged.
Effective written and verbal communication skills, including drafting reports and communications and presenting to management and business partners.
Ability to interpret technical documents, including safety rules, operating and maintenance instructions, and procedure manuals.
Ability to perform arithmetic with whole numbers, fractions, and decimals; calculate rates, ratios, and percentages; and draw and interpret bar graphs.
Ability to meet physical demands including heavy lifting, frequent movement, standing, reaching, stooping, kneeling, crouching, and climbing ladders.

Responsibilities

Re-establish training standards, experiences, and tools to improve institutional skill levels.
Increase and test the frequency and detail of style and outfit refreshes to engage repeat customers and attract new customers.
Partner with the Style Merchandise Manager to coordinate workload planning, new receipt placement, visual styling, and sales setup.
Evaluate and improve the customer shopping experience through strategic visual placement and captivating in-store displays that support sales and profitability.
Arrange displays carefully and ensure merchandise is presented in an appealing and organized manner.
Analyze business reports, act on strengths and deficiencies, and partner with the Executive team to ensure strong execution.
Ensure accurate promotional presentations, merchandise placement, seasonal fashion trend statements, and sales and event setups.
Coordinate selling-floor fixture and merchandise moves with other Store Leaders.
Build shortage awareness and effectiveness, and ensure implementation of policies and procedures.
Guide store management and support teams on merchandising standards, fixture utilization, and techniques.
Foster acceptance and respect and strengthen authentic relationships with colleagues, customers, and communities.
Recruit colleagues with relevant experience, creative talent, and an ability to support visual execution and the store's visual workload.
Perform other duties as assigned.

Benefits

Competitive pay and benefits
Comprehensive health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal/financial advice
Tuition reimbursement