Visual Merchandiser- Shoppes at Carlsbad

H&M•Carlsbad, CA

12d•Onsite

About The Position

As a Visual Merchandiser, you contribute to an inspiring, elevated, and consistent customer experience by implementing visual standards and commercial excellence. You execute visual, commercial, and styling curation according to store guidelines, and use trend and competitor awareness to provide colleagues with relevant information, coaching, and development. The role combines customer experience, sales and profit support, fashion and trend awareness, team development, and hands-on visual and commercial execution in a dynamic store environment. The Visual Merchandiser collaborates with Store Management and Area Visual teams to plan workload, execute campaigns and sale activities, improve product presentation, and maintain store standards. The position also includes coaching colleagues, developing visual and commercial skills, and keeping the store’s displays, layouts, signage, navigation, and promotional materials current and aligned with guidelines. The expected base salary range is $22.42–$25.78 per hour. The position is non-exempt and hourly.

Requirements

Experience being solution focused to improve product presentation and commercial execution in a store.
Good knowledge of visual, commercial, and operational best practices, routines, and tools.
Ability to manage, follow up, and act on the selling equation and weekly sales reports.
Curiosity, creativity, initiative, a solution-focused approach, flexibility, and effective communication skills.
Fashion interests and leadership skills, with the ability to apply visual and commercial experience in a dynamic environment.

Responsibilities

Contribute to the store’s OMNI customer experience through visual and commercial curation according to guidelines, and represent the H&M brand positively during customer interactions.
Plan and organize workload according to the store activation plan, adapting to business needs in collaboration with Store Management and the Area Visual Manager.
Launch and maintain global campaigns and sale activities on time according to H&M Brand Standards.
Ensure garment care and stock levels, and provide allocation input to Store Management and Area teams.
Follow up on sales KPIs, identify visual and commercial opportunities, and collaborate with Store Management on actions to improve customer satisfaction and achieve sales targets, store goals, and budget.
Follow store procedures, OMNI service best practices, operational routines, legal requirements, and communication practices.
Stay current with fashion, trends, styles, products, brands, competitors, and relevant influencers; use trend theory and mood boards to inform styling and product presentation.
Share fashion, seasonal, visual, commercial, and in-store communication information with the store team; coach and develop colleagues’ visual and commercial skills.
Support daily routines and best practices to maintain consistent visual and commercial standards while maintaining customer service engagement.
Develop and coach talent, onboard new colleagues, and organize and deliver visual and commercial upskilling and required trainings.
Support Sales Market and Area teams with store expansion projects.
Execute visual and commercial curation and styling based on the commercial calendar, allocation, store activation plan, fashion trends, mood boards, and guidelines.
Carry out sample-picking routines, including appropriate stockroom garment quantities, accessories, and shoes, to create clear product trends and stories.
Execute window displays and styling according to guidelines.
Maintain commercial layout and fixtures to provide effective customer flow and strong trend-story placement.
Maintain price signage in windows and throughout the store according to global strategy and Sales Market requirements.
Work with Facilities Management to ensure lighting works correctly and highlights products and display forms.
Care for display forms and interior materials, including fixtures and fittings, with sustainability in mind.
Work with the Area Visual Manager to maintain current store navigation according to guidelines and store layout.
Ensure adequate quantities of sale and other activity materials, including POS materials, according to local routines.
Keep the sales floor and back of house clean, organized, and safe according to local security guidelines.

Benefits

Staff discount at H&M Group brands, including H&M, COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, and Afound.
H&M Incentive Program (HIP).
Medical, pharmacy, vision, and dental coverage.
Employee Assistance Program.
Vacation, wellness, holiday, and parental pay.
401(k).
Commuter benefits.
Health and dependent care flexible spending accounts.
Additional voluntary benefits.
Wellness and family support programs.
Paid leave programs and paid time off, including a community day to serve the local community.
Development opportunities and access to a global talent community.