Visual Merchandiser

Primark•Boston, MA
•$23 - $27•Onsite

About The Position

The Visual Merchandiser serves as the store’s creative ambassador for visual merchandising, delivering an inspiring presentation of the Primark brand. The role uses trend-aware product presentation to enhance the customer experience and maximize sales while maintaining company guidelines and high retail standards. The Visual Merchandiser works with store leadership and colleagues to bring campaigns and displays to life, with a focus on the local customer and commercial success.

Requirements

  • Previous retail and visual merchandising experience.
  • Excellent creative skills and the ability to deliver an impactful visual proposition that maximizes sales.
  • Strong interpersonal skills and the ability to build and maintain credible working relationships with colleagues.
  • Ability to work proactively, plan independently, and prioritize work.
  • Ability to meet tight deadlines in a fast-paced, high-volume environment.
  • Strong service focus and experience delivering excellent customer experiences while maintaining high retail standards.
  • Strong interest in fashion and current trends.
  • Team player with high motivation, a positive attitude, and willingness to learn.
  • Ability to satisfy the stated physical requirements, with or without reasonable accommodation, including standing and walking for extended periods; frequent bending, reaching, lifting, carrying, pushing, pulling, and climbing; and handling merchandising materials and mannequins.
  • Depending on assigned responsibilities, ability to use balers or manual or electric pallet jacks only after training and authorization; colleagues under 18 are not permitted to use this equipment.

Responsibilities

  • Partner with the Visual Merchandising Manager and Store Manager to deliver high visual standards and create an inspiring store environment.
  • Present products, windows, and mannequins in a way that reflects local customers and current trends while following Primark guidelines.
  • Review displays for commercial success and local relevance, refreshing them with alternative products when key pieces are unavailable.
  • Promote visual merchandising best practices and create displays that reflect trends and influence the customer journey.
  • Use knowledge of stock and availability to answer customer queries and provide customer service and style advice.
  • Consult with and advise colleagues to support the visual proposition throughout the store.
  • Launch new campaigns across the store in line with store guidelines and input from the line manager.
  • Support management meetings and colleague team huddles with updates on visual trends, campaigns, and upcoming weekly activities.
  • Maintain pricing tickets, pictures, and poster point-of-sale materials in line with company guidelines.
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