Visual Merchandiser - Destin Commons

H&M Group•Destin, FL

5d•$21 - $24

About The Position

As a Visual Merchandiser at H&M, you contribute to an inspiring, elevated, and consistent customer experience by implementing visual standards and commercial excellence. You execute the store’s visual, commercial, and styling curation according to visual and commercial guidelines. You use trend and competitor awareness to keep colleagues informed, coach and develop the store team, and support a great customer experience. The role includes planning and carrying out visual and commercial execution based on the commercial calendar, allocation, store activation plan, fashion trends, and guideline direction. You maintain campaigns, product presentation, windows, styling, store layout, navigation, signage, lighting coordination, display forms, interior materials, and POS materials. You also help keep the sales floor and back of house clean, organized, and safe. You collaborate with Store Management, the Area Visual Manager, Facilities Management, Area teams, and Sales Market teams. You follow sales performance and identify opportunities, contribute actions to meet sales and customer satisfaction goals, and share trend, visual, and commercial knowledge with colleagues. The position also involves coaching, onboarding, training, and developing team members’ visual and commercial skills.

Requirements

Be curious and creative, proactive, solution-focused, flexible, and able to communicate effectively to achieve cross-functional results.
Have fashion interests and leadership skills, and be able to apply visual and commercial experience in a dynamic environment.
Have experience using a solution-focused approach to improve product presentation and commercial execution in a store.
Have good knowledge of visual, commercial, and operational best practices, routines, and tools.
Know how to manage, follow up, and act on the selling equation and weekly sales reports.

Responsibilities

Contribute to the store’s total OMNI customer experience by ensuring visual and commercial curation according to guidelines.
Represent yourself and the H&M brand positively during direct customer interactions.
Organize and plan workload according to the store activation plan, adapting to business needs with Store Management and the Area Visual Manager.
Launch and maintain global campaigns and sale activities on time and according to H&M Brand Standards.
Ensure good garment care and stock levels, and provide allocation input to Store Management and Area teams.
Follow up on sales report KPIs, identify and prioritize visual and commercial opportunities with the Store Management team.
Create actions to increase customer satisfaction and achieve sales targets, store goals, and budget, and follow up on those actions.
Follow procedures, OMNI service best practices, operational routines, legal requirements, and store communications.
Keep up to date with fashion trends, styles, products, brands, competitors, and relevant influencers.
Plan time for fashion and trend awareness, including understanding trend theory and mood boards for styling and product presentation.
Share and explain seasonal changes, fashion trends, visual and commercial information, in-store communication, and price perception with store teams.
Coach and develop the Store team’s visual and commercial skills to ensure high-quality product and commercial presentation.
Support and develop daily routines and best practices to maintain consistent visual and commercial standards while preserving customer service engagement.
Develop and coach talent and provide onboarding training to new colleagues.
Organize and carry out visual and commercial upskilling for yourself and colleagues.
Complete Visual Competencies and Commercial 4 All trainings based on Regional and Sales Market learning and development goals.
Support Sales Market and Area teams with store expansion project needs.
Execute visual and commercial curation and styling based on the commercial calendar, allocation, store activation plan, fashion trends, mood boards, and guidelines.
Carry out sample-picking best practices, including stockroom garment quantities, accessories, and shoes, to create clear trends and stories.
Execute window and in-store styling according to guidelines to create an inspirational and commercial customer experience.
Maintain commercial layout and fixtures to support customer flow and effective trend story placement.
Maintain an appropriate balance and upkeep of price signs in windows and throughout the store, following global strategy and Sales Market requirements.
Work with Facilities Management to ensure lighting works correctly and highlights products and display forms.
Maintain and care for display forms and interior materials, including fixtures and fittings, with sustainability in mind.
Work with the Area Visual Manager to maintain and update store navigation according to current guidelines and store layout.
Ensure sufficient quantities of sale and other activity materials, including POS materials, according to local routines.
Keep the sales floor and back of house clean, organized, and safe according to local security guidelines.