Visual Merchandiser

Shane Co.•Duluth, GA

19h

About The Position

The Visual Merchandiser upholds Shane Co. brand and product presentation standards, represents customers’ needs within the store and to the home office, and applies knowledge of customer segments, local shopping preferences, and competitors to help differentiate the company’s product offering and maximize profitability. As an integral member of the store team, this role drives sales through product storytelling, effective displays, and a consistently excellent customer experience. The Visual Merchandiser also works on the sales floor, provides product expertise and training to staff, and shares market feedback with the home office and buying team. The role works with the Visual Merchant Lead in the Home Office on campaign planograms and presentation standards, and partners with the sales team to maintain merchandise cases and brand standards. Shane Co. provides role-specific training for candidates without jewelry experience and offers career development and advancement opportunities. Evening and weekend availability is required; the company is closed on major holidays.

Requirements

Prior sales or customer-facing experience is required.
A high school diploma or equivalent is required.
Evening and weekend availability is required.
Strong visual eye and knowledge of retail trendsetters.
Ability to work with displays and follow plan-o-grams.
Ability to identify trends in opportunities and customer demand and communicate them to home office team members.
Ability to give and receive feedback and adapt behavior with coaching.
Strong organizational skills and ability to manage deadlines, multitask, and prioritize in a fast-paced environment.
High level of visual acuity and manual dexterity.
Excellent written and spoken English.
Creative, adaptable, and detail-oriented, with strong communication, confidence, initiative, and interest in trends.
Ability to inspire and coach teammates, connect with others, lead by example, delegate, and achieve results.
Respectful, enthusiastic, and genuinely interested in customers’ needs.

Nice To Haves

Two or more years of visual merchandising or design experience is preferred.

Responsibilities

Own product storytelling in the store, execute product displays, and ensure brand standards are met.
Work with the Visual Merchant Lead in the Home Office on campaign planograms and presentation standards, and communicate customer requests and market feedback.
Oversee daily case standards and partner with the sales team to ensure merchandise is presented properly.
Work as part of the sales team to drive sales and stay connected with customers in the local market.
Present product features and benefits, close sales, and build relationships with existing customers through clienteling.
Serve as the store’s product expert and train sales staff on new products.
Monitor quality-control issues that do not meet company standards and communicate them to the Merchandising Team.
Attend weekly and monthly meetings with the Store Manager to discuss successes and potential improvements.
Attend Visual Merchandiser calls with the Home Office team.

Benefits

Team bonus of up to $150 per week for each store-team member.
Opportunity to earn an annual individual sales performance bonus ranging from $2,000 to $50,000.
Medical, dental, and vision coverage.
401(k) plan with company match.
Paid vacation, sick time, holidays, volunteer time, and bereavement time, including for pets.
Company-paid extended illness bank, optional long-term disability, and company-paid life insurance.
Paid parental leave and fertility benefits.
Child and adult care Flexible Spending Accounts.
Employee Affinity Groups.
Seven paid holidays each year for most staff.
Role-specific training, career development, and advancement training in management and leadership.
Self-paced internal learning covering career and personal topics.