Visual Merchandiser/Sales Advisor

Sézane•Boston, MA

26d•$24•Onsite

About The Position

Sézane is seeking a creative, organized, and agile Visual Merchandiser Sales Advisor (full-time) to join their team in Boston, MA. This role involves maintaining the store's image and visual presentation while also providing exceptional customer service as a Sales Advisor. The ideal candidate will have a passion for fashion, a strong understanding of trends, and a commercial vision, with the ability to embody the Sézane spirit and contribute to a positive team environment.

Requirements

Passionate about fashion.
Good understanding of trends.
Proactive.
Strategic/commercial vision of products.
Positive and creative.
Willingness to share and develop skills in an agile and energetic environment.
Team player.
Enjoy participating in all activities that contribute to the overall objectives of the store.
Proactive.
Adaptable.
Approachable.
Ability to motivate others.

Responsibilities

Ensure products are presented in line with Sézane's DNA and merchandising guidelines.
Monitor and maintain the store's image while ensuring its commercial viability.
Use the “Merch Checklist” to organize work and identify needs.
Offer customers an inspiring shopping experience.
Disseminate and circulate VM information to teams.
Maintain active communication with managers regarding VM expectations.
Oversee the scenography of the Appartements, including POS advertising and merchandising materials.
Ensure the store is well maintained in collaboration with the maintenance manager.
Manage and monitor service providers (flowers, books, etc.).
Manage special projects and post-renovation reinstallations.
Deliver a unique customer experience by prioritizing the customer and embodying the Sézane spirit.
Welcome customers with generosity and empathy, identifying their desires and introducing them to the brand and products.
Act as an ambassador for the brand's omnichannel approach.
Develop in-depth knowledge of the brand and products.
Propose specific actions to make the customer experience memorable.
Handle customer complaints and dissatisfaction.
Be familiar with the CSR policy.
Apply Sézane policies, standards, and procedures.
Collect payments and comply with operational procedures.
Carry out specific processes such as returns, exchanges, and reservations.
Ensure proper inventory management.
Be a team player, participate in all related tasks, and help create a positive environment.
Relay the brand's commitments.