Visual Merchandiser/Sales Advisor
About The Position
Sézane is hiring a full-time Visual Merchandiser/Sales Advisor for its Brentwood Country Mart location in Santa Monica, California. The role combines approximately 20 hours per week of visual merchandising work with 15 hours per week as a Sales Advisor. The Visual Merchandiser helps maintain the store's image and commercial viability, presents products according to Sézane's brand identity and merchandising guidelines, communicates visual merchandising information to the team, and oversees store scenography and related projects. As a Sales Advisor, the role delivers an individualized customer experience, represents the brand and its omnichannel approach, supports store operations, and contributes to a positive team environment. The ideal candidate is passionate about fashion, understands trends, and brings a proactive, strategic and commercial perspective to products. They are positive, creative, adaptable, approachable, and eager to share and develop their skills in an energetic environment.
Requirements
- Passion for fashion and a good understanding of trends.
- Proactive approach and strategic or commercial vision of products.
- Positive and creative attitude.
- Willingness to share and develop skills in an agile, energetic environment.
- Enjoy participating in activities that contribute to the store's overall objectives.
- Proactive and adaptable, with the ability to motivate others and be approachable.
Responsibilities
- Ensure products are presented in line with Sézane's identity and merchandising guidelines.
- Monitor and maintain the store's image while supporting its commercial viability.
- Use the Merch Checklist to organize work and identify needs.
- Apply fashion knowledge to take a proactive approach and offer customers an inspiring shopping experience.
- Share visual merchandising information, including photos, merchandising sheets, focus areas, and standards, through active communication.
- Communicate with managers to meet their expectations.
- Oversee the scenography of the Appartements.
- Manage point-of-sale advertising and merchandising materials.
- Coordinate with headquarters' maintenance manager to keep the store well maintained.
- Manage and monitor service providers, such as flower and book suppliers.
- Manage special projects and post-renovation reinstallations, including window displays and product presentation updates.
- Prioritize customers and provide optimal customer service.
- Represent the Sézane spirit and style through impeccable presentation and grooming.
- Welcome customers with generosity and empathy, understand their preferences, and introduce them to the brand and its products.
- Represent the brand's omnichannel approach across the Appartement and web.
- Develop in-depth knowledge of the brand and products.
- Propose actions to make the customer experience memorable and unique.
- Handle customer complaints and dissatisfaction to satisfy and retain customers.
- Understand Sézane's CSR policy to respond to customer questions.
- Apply company policies, standards, and procedures.
- Collect payments and follow operational procedures.
- Process returns, exchanges, and reservations.
- Manage inventory appropriately.
- Participate in related store tasks and contribute to a positive, harmonious team environment.
- Relay the brand's commitments.
Benefits
- Competitive benefits package
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
