Visual Lead - Legacy Place

Alo Yoga • Dedham, MA

2d • Onsite

About The Position

The Visual Lead is responsible for achieving store sales and maximizing profitability through visual merchandising, in partnership with the Management Team. The role works closely with Operations and Visual Managers to initiate and delegate work and provide feedback to the team in support of total store operations. Duties require constant movement throughout the store, including the sales floor and back of house. When not assisting guests, the Visual Lead takes initiative on tasks that keep the store clean, safe, inviting, and operating efficiently.

The Visual Lead manages operational functions such as shipment, receiving and processing, reverse transfers, sales floor recovery and replenishment, floor set updates, and supply management. The role maintains strategic product presentation, plans visual floor changes with the management team, follows visual direction and company expectations, and uses reporting tools to identify and act on opportunities involving product placement, outfitting, and stock levels.

In partnership with Operations and Visual Managers, the Visual Lead supports business operations including reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities. The role uses business metrics to support sales strategies, leads by example, helps coach and develop Associates, and collaborates with other leads to ensure cross-functional training and execution of company initiatives. The Visual Lead also opens and closes the store in accordance with visual standards.

Requirements

• At least 2 years of prior work experience in a client-centric, sales environment.
• Proven leadership capabilities and excellent decision-making.
• Values feedback, is receptive to receiving feedback, and is eager to provide it.
• Self-motivated and motivated to achieve results and excel individually and as part of a team.
• Excellent interpersonal and written communication skills.
• Aligns with and embodies ALO’s Guiding Principles.
• Requires constant movement throughout all areas of the store.
• Ability to lift, push, carry, or otherwise move up to 50 pounds.
• Ability to lift, bend, kneel, climb, crawl, and/or twist, and safely climb up and down a ladder.
• Ability to stand and move for an entire shift.
• Availability for opening, closing, and weekend shifts; schedules may change.
• Availability to work from the week of and including Black Friday through the end of the holiday season in the first week of January.

Responsibilities

• Manage shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day replenishment, floor set updates, and supply management.
• Maintain product presentation and merchandising through recovery, restocking, destocking, and visual merchandising changes in accordance with directives and in partnership with the Visual Manager.
• Plan visual floor changes with the management team, managing payroll and adapting zones and visual support to business needs.
• Execute and maintain visual direction from planning through execution, meeting company expectations, budgets, and timelines.
• Use reporting tools with management to identify opportunities in product placement, outfitting, and stock levels, and make changes as needed.
• Partner with Operations and Visual Managers on reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities.
• Use business metrics to support strategies that drive business results.
• Move dynamically around the retail floor to assess and fulfill the needs of the business, team, and guests.
• Lead by example and inspire staff in daily operations, guest experience, and visual standards.
• Partner with management to coach, guide, and direct Associates, and support recruitment and talent development.
• Use company performance tools to evaluate Associates and provide ongoing feedback in partnership with the store leader.
• Collaborate with the Operations Lead on cross-functional training and with the Sales & Service Lead to ensure effective business execution.
• Execute company-level operations-focused directives, projects, and initiatives with the leadership team to achieve goals and KPIs.
• Open and close the store in accordance with visual standards.

Benefits

• Generous ALO employee discount and free membership to ALO Wellness Club, with access to streaming fitness and yoga classes.
• Competitive medical, dental, and vision plan options.
• Free virtual access to mental health providers and new parent support for employees and dependents.
• 401(k) with company matching.
• Monthly store incentives.
• Clothing allowance.
• Free yoga classes at ALO Sanctuaries in select cities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed