Visual Lead - Legacy Place

ALO • Dedham, MA

3d • Onsite

About The Position

The Visual Lead is responsible for achieving store sales and maximizing profitability through visual merchandising in partnership with the Management Team. The role works closely with Operations and Visual Managers to initiate and delegate work and provide feedback to the team in support of effective store operations. Duties involve frequent movement throughout the store, including the sales floor and back of house. When not assisting guests, the Visual Lead takes initiative to complete other tasks that help keep the store clean, safe, inviting, and operating efficiently.

The Visual Lead oversees visual merchandising and operational execution, contributes to business decisions using reporting and metrics, and supports associate coaching, recruitment, and development. The position also collaborates with store leadership on cross-functional training, company directives, and opening and closing the store in accordance with visual standards.

Requirements

• At least 2 years of prior work experience in a client-centric sales environment.
• Proven leadership capabilities and excellent decision-making.
• Values feedback, is receptive to receiving feedback, and is eager to provide it.
• Self-motivated, with a desire to achieve results and excel individually and as part of a team.
• Excellent interpersonal and written communication skills.
• Aligns with and embodies ALO’s Guiding Principles.
• Requires constant movement in and around all areas of the store.
• Ability to lift, push, carry, or otherwise move up to 50 pounds.
• Ability to lift, bend, kneel, climb, crawl, and/or twist, and safely climb up and down a ladder.
• Ability to stand and move for an entire shift.
• Full-time employees are expected to be available for opening, closing, and weekend shifts, subject to change.
• Employees are expected to be able to work from the week of and including Black Friday until the end of the holiday season, in the first week of January.

Responsibilities

• Manage operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day replenishment, floor set updates, and supply management.
• Maintain strategic product presentation and merchandising through product recovery, restocking, destocking, and visual merchandising changes aligned with directives and in partnership with the Visual Manager.
• Plan visual floor changes with the management team, manage payroll, and adapt zones and visual support to business needs.
• Execute and maintain visual direction from planning through completion, meeting company expectations, budgets, and timelines.
• Use reporting tools with management to identify opportunities involving product placement, outfitting, and stock levels, and make changes as needed.
• Partner with Operations and Visual Managers to manage reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities.
• Use business metrics to support strategies that drive results.
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team, and guests.
• Lead by example and inspire staff in daily operations, guest experience, and visual standards.
• Partner with management to coach, guide, and direct Associates, and support recruitment and talent development.
• Use company performance tools to evaluate Associates and provide ongoing feedback that supports individual growth and improvement in partnership with the store leader.
• Collaborate with the Operations Lead on cross-functional training and with the Sales & Service Lead to ensure the business is well-executed.
• Execute company-level operations-focused directives, projects, and initiatives with the leadership team to achieve goals and KPIs.
• Open and close the store in accordance with visual standards.

Benefits

• ALO employee discount
• Free membership to ALO Wellness Club, with access to streaming fitness and yoga classes
• Competitive medical, dental, and vision plan options
• Free virtual access to mental health providers
• New parent support for employees and dependents
• 401(k) with company matching
• Monthly store incentives
• Clothing allowance
• Free yoga classes at Sanctuaries in select cities

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed