Visual Lead (Full-Time) - Brea Mall

Alo Yoga • Brea, CA

2d • Onsite

About The Position

The Visual Lead is responsible for achieving store sales and maximizing profitability through visual merchandising in partnership with the Management Team. The role works closely with Operations and Visual Managers to initiate and delegate work and provide team feedback in support of store operations. The position requires constant movement throughout the store, including the sales floor and back of house. When not assisting guests, the Visual Lead takes initiative to help keep the store clean, safe, inviting, and efficient.

The Visual Lead manages operational functions such as shipment, receiving and processing, reverse transfers, sales floor recovery and replenishment, floor-set updates, and supply management. The role maintains strategic product presentation, plans visual floor changes with management, executes visual direction within company expectations and timelines, and uses reporting tools to identify opportunities involving product placement, outfitting, and stock levels.

As a business and people leader, the Visual Lead partners with Operations and Visual Managers on reporting, budgets, expenses, inventory control, supplies, vendors, technology, and facilities; uses business metrics to support sales-driving strategies; leads by example; and helps coach, develop, recruit, and provide feedback to Associates in partnership with store leadership. The role also collaborates on cross-functional training and operational initiatives, executes company directives and projects, and opens and closes the store in accordance with visual standards.

Requirements

• At least 2 years of prior work experience in a client-centric sales environment.
• Proven leadership capabilities and excellent decision-making.
• Values feedback, is receptive to receiving it, and is eager to provide it.
• Self-motivated, with a desire to achieve results and excel individually and as part of a team.
• Excellent interpersonal and written communication skills.
• Aligns with and embodies ALO’s Guiding Principles.
• Requires constant movement in and around all areas of the store.
• Ability to lift, push, carry, or otherwise move up to 50 pounds.
• Ability to lift, bend, kneel, climb, crawl, and/or twist, and safely climb up and down a ladder.
• Ability to stand and move for an entire shift.
• Full-time employees are expected to be available for opening, closing, and weekend shifts, which may be subject to change, and to work from the week of Black Friday through the first week of January.

Responsibilities

• Manage operational functions, including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day replenishment, floor-set updates, and supply management.
• Maintain strategic product presentation and merchandising through product recovery, restocking, destocking, and visual merchandising changes in accordance with company directives and in partnership with the Visual Manager.
• Plan visual floor changes with the management team, managing payroll and adapting zones and visual support to business needs.
• Execute visual direction from planning through completion in line with company expectations, budgets, and timelines.
• Use reporting tools with management to identify business opportunities in product placement, outfitting, and stock levels, and make changes as needed.
• Partner with Operations and Visual Managers to manage reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities.
• Use business metrics to support strategies that drive business results.
• Assess and fulfill the needs of the business, team, and guests while working on the retail floor.
• Lead by example and inspire staff in daily operations, guest experience, and visual standards.
• Partner with management to coach, guide, and direct Associates; support recruitment and talent development.
• Use company performance tools to evaluate Associates and provide ongoing feedback to support individual growth and improvement in partnership with the store leader.
• Collaborate with the Operations Lead on cross-functional training and with the Sales & Service Lead to ensure the business is well-executed.
• Execute company-level operations-focused directives, projects, and initiatives with the leadership team to achieve goals and KPIs.
• Open and close the store in accordance with visual standards.
• Be available for opening, closing, and weekend shifts, and for work from the week of Black Friday through the first week of January.

Benefits

• Generous ALO employee discount.
• Free ALO Wellness Club membership with access to hundreds of streaming fitness and yoga classes.
• Competitive medical, dental, and vision plan options.
• Enhanced benefits, including free virtual access to mental health providers and new-parent support for employees and dependents.
• 401(k) with company matching.
• Monthly Store Incentive bonus program eligibility.
• Clothing allowance.
• Free yoga classes at ALO Sanctuaries in select cities.
• Commuter benefits. ALO also lists competitive medical, dental, and vision plans, employee discount, 401(k), and clothing allowance among potential additional rewards.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed