Visual Lead - Old Town Alexandria

Alo Yoga • Alexandria, VA

11d • Onsite

About The Position

The Visual Lead is responsible for achieving store sales and maximizing profitability through visual merchandising in partnership with the Management Team. The role works closely with Operations and Visual Managers to initiate and delegate work, provide team feedback, and support effective store operations. Duties involve constant movement throughout the store, including the sales floor and back of house. When not assisting guests, the Visual Lead takes initiative to help keep the store clean, safe, inviting, and operating efficiently.

As a visual leader, the role manages operational functions such as shipment, receiving and processing, reverse transfers, sales floor recovery and replenishment, floor set updates, and supply management. The Visual Lead maintains product presentation and merchandising, plans floor changes with management, carries out visual direction within company expectations, budgets, and timelines, and uses reporting tools to identify and act on opportunities involving product placement, outfitting, and stock levels.

As a business leader, the Visual Lead partners with Operations and Visual Managers on reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities. The role uses business metrics to support strategies and moves dynamically around the retail floor to respond to the needs of the business, team, and guests.

As a people leader, the Visual Lead sets an example in daily operations, guest experience, and visual standards; partners with management to coach and guide Associates; supports talent recruitment and development; and uses company performance tools to evaluate Associates and provide ongoing feedback in partnership with the store leader.

The role also collaborates with the Operations Lead on cross-functional training and with the Sales & Service Lead on business execution, carries out company-level operations directives and projects with the leadership team, and opens and closes the store in accordance with visual standards. Full-time employees are expected to be available for opening, closing, and weekend shifts, which may change, and to work from the week of Black Friday through the first week of January.

Requirements

• At least 2 years of prior work experience in a client-centric sales environment.
• Proven leadership capabilities and excellent decision-making.
• Receptive to feedback and eager to provide feedback.
• Self-motivated, with a desire to achieve results and excel individually and as part of a team.
• Excellent interpersonal and written communication skills.
• Align with and embody ALO’s Guiding Principles.
• Requires constant movement throughout all areas of the store.
• Ability to lift, push, carry, or otherwise move up to 50 pounds.
• Ability to lift, bend, kneel, climb, crawl, and/or twist, and safely climb up and down a ladder.
• Ability to stand and move for an entire shift.
• Full-time employees must be available for opening, closing, and weekend shifts, which may be subject to change, and must be able to work from the week of Black Friday through the first week of January.

Responsibilities

• Manage operational functions, including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day replenishment, floor set updates, and supply management.
• Maintain product presentation and merchandising through recovery, restocking, destocking, and visual merchandising changes in accordance with directives and in partnership with the Visual Manager.
• Plan visual floor changes with the management team, managing payroll and adjusting zones and visual support to business needs.
• Execute and maintain visual direction from planning through execution, meeting company expectations, budgets, and timelines.
• Use reporting tools with management to identify and act on opportunities in product placement, outfitting, and stock levels.
• Partner with Operations and Visual Managers to manage reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities.
• Use business metrics to support strategies that drive business results.
• Move around the retail floor to assess and fulfill the needs of the business, team, and guests.
• Lead by example and inspire staff in daily operations, guest experience, and visual standards.
• Partner with management to coach, guide, and direct Associates; support recruitment and talent development.
• Use company performance tools to evaluate Associates and provide ongoing feedback in partnership with the store leader.
• Collaborate with the Operations Lead on cross-functional training and with the Sales & Service Lead on business execution.
• Execute company-level operations directives, projects, and initiatives with the leadership team to achieve goals and KPIs.
• Open and close the store in accordance with visual standards.
• When not assisting guests, take initiative to complete other tasks that keep the store clean, safe, inviting, and efficient.

Benefits

• Generous ALO employee discount and free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes.
• Competitive medical, dental, and vision plan options.
• Free virtual access to mental health providers and new parent support for employees and dependents.
• 401(k) with company matching.
• Monthly store incentives.
• Clothing allowance.
• Free yoga classes at Sanctuaries in select cities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed