Maintenance Representative - Hotel Indigo Old Town Alexandria

IHG•VA, VA

11d

About The Position

The Maintenance Representative helps keep the hotel operating smoothly and ensures that guest rooms and hotel facilities remain attractive, safe, clean, and functional. The role includes completing repairs and refurbishing guest-room items, preparing supplies and equipment for upcoming work, following safety procedures, and carrying out preventative maintenance. The representative also supports guests, communicates supply needs and issues to a supervisor or duty manager, and takes on additional duties as needed.

Requirements

At least one year of maintenance or repair experience.
High school diploma or related vocational training.
Familiarity with Microsoft Office, a building management program, and/or reporting tools such as HotSos.
Working knowledge of building equipment and hand tools, basic plumbing and electrical work, and preventative maintenance procedures.
Ability to spend most of the day on one's feet and bend and kneel frequently.
Strong communication skills and a warm, welcoming, approachable manner.

Responsibilities

Repair or replace items around the hotel and refurbish items in guest rooms.
Organize supplies and ensure equipment is ready for the next day.
Follow safety guidelines and report incidents, dangerous conditions, or unsafe equipment to a supervisor.
Maintain the safety and cleanliness of areas inside and outside the hotel, including the car park and pool.
Follow the preventative maintenance calendar and identify improvements to keep equipment working efficiently.
Be a friendly and helpful presence for guests.
Keep a supervisor or duty manager informed about low supplies.
Wear a smart and approachable uniform.
Take on additional duties as needed by the team.