Visual Lead - Old Town Alexandria

ALO • Alexandria, VA

13h • Onsite

About The Position

The Visual Lead is responsible for achieving store sales and maximizing profitability through visual merchandising in partnership with the Management Team. The role works closely with Operations and Visual Managers to initiate and delegate work, provide feedback, and support effective store operations. Duties involve constant movement throughout the store, including the sales floor and back of house. When not assisting guests, the Visual Lead takes initiative to complete other tasks that keep the store clean, safe, inviting, and efficient.

The Visual Lead oversees operational execution, product presentation, visual direction, and business opportunities informed by reporting tools and store metrics. The role partners with managers on budgets, inventory, supplies, facilities, and staffing, and leads by example in guest experience, daily operations, and visual standards. The position also supports associate recruitment, coaching, development, and performance feedback, collaborates across leadership functions, executes company-level initiatives, and opens and closes the store in accordance with visual standards.

Requirements

• At least 2 years of prior work experience in a client-centric, sales environment.
• Demonstrated leadership capabilities and excellent decision-making.
• Values feedback, is receptive to receiving feedback, and is eager to provide it.
• Self-motivated, with a desire to achieve results and excel individually and as part of a team.
• Excellent interpersonal and written communication skills.
• Aligns with and embodies ALO’s Guiding Principles.
• Able to move constantly throughout all areas of the store.
• Able to lift, push, carry, or otherwise move up to 50 pounds.
• Able to lift, bend, kneel, climb, crawl, and/or twist, and safely climb up and down a ladder.
• Able to stand and move for an entire shift.
• Available for opening, closing, and weekend shifts; schedules may change.
• Available to work from the week of and including Black Friday through the end of the holiday season in the first week of January.

Responsibilities

• Manage shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day replenishment, floor-set updates, and supply management.
• Maintain strategic product presentation and merchandising through product recovery, restocking, destocking, and visual merchandising changes aligned with company directives and the Visual Manager.
• Plan visual floor changes with the management team, managing payroll and adapting zones and visual support to business needs.
• Execute and maintain visual direction from planning through completion, meeting company expectations, budgets, and timelines.
• Use reporting tools with management to identify opportunities in product placement, outfitting, and stock levels, and make changes as needed.
• Partner with Operations and Visual Managers on reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities.
• Use business metrics to support strategies that drive business results.
• Move dynamically around the retail floor to assess and meet the needs of the business, team, and guests.
• Lead by example and inspire staff in daily operations, guest experience, and visual standards.
• Partner with management to coach, guide, and direct associates, and support recruitment and talent development.
• Use company performance tools to evaluate associates and provide ongoing feedback in partnership with the store leader.
• Collaborate with the Operations Lead on cross-functional training and with the Sales & Service Lead to support effective business execution.
• Execute company-level operations directives, projects, and initiatives with the leadership team to achieve goals and KPIs.
• Open and close the store in accordance with visual standards.

Benefits

• Generous ALO employee discount.
• Free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors.
• Competitive medical, dental, and vision plan options.
• Additional benefits including free virtual access to mental health providers and new parent support for employees and dependents.
• 401(k) with company matching.
• Monthly store incentives.
• Clothing allowance.
• Free yoga classes at ALO Sanctuaries in select cities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed