Visual Lead (Full-Time) - La Encantada

ALO•Tucson, AZ
•$19 - $23•Onsite

About The Position

The Visual Lead is responsible for achieving store sales and maximizing profitability through visual merchandising in partnership with the Management Team. The role works closely with Operations and Visual Managers to initiate and delegate work and provide team feedback in support of store operations. It involves constant movement throughout the store, including the sales floor and back of house. When not assisting guests, the Visual Lead takes initiative to keep the store clean, safe, inviting, and efficient. The position manages operational functions such as shipment, receiving and processing, reverse transfers, sales floor recovery and replenishment, floor-set updates, and supply management. The Visual Lead maintains strategic product presentation and merchandising, plans and executes visual changes with the management team, and uses reporting tools to identify opportunities in product placement, outfitting, and stock levels. The Visual Lead partners with Operations and Visual Managers on business operations, reporting, budgets, expenses, inventory control, supplies, vendors, technology, and facilities. The role also leads and develops associates, provides feedback, collaborates across functions, executes company operations directives and initiatives, and opens and closes the store in accordance with visual standards. Full-time employees are expected to be available for opening, closing, and weekend shifts, with schedules subject to change. Employees must also be able to work from the week including Black Friday through the first week of January.

Requirements

  • At least 2 years of prior work experience in a client-centric sales environment.
  • Proven leadership capabilities and excellent decision-making.
  • Values feedback, is receptive to receiving it, and is eager to provide it.
  • Self-motivated and driven to achieve results individually and as part of a team.
  • Excellent interpersonal and written communication skills.
  • Aligns with and embodies ALO’s Guiding Principles.
  • Able to move constantly throughout all areas of the store.
  • Able to lift, push, carry, or otherwise move up to 50 pounds.
  • Able to lift, bend, kneel, climb, crawl, and/or twist, and safely climb up and down a ladder.
  • Able to stand and move for an entire shift.
  • Available for opening, closing, and weekend shifts.
  • Able to work from the week including Black Friday through the first week of January.

Responsibilities

  • Manage shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day replenishment, floor-set updates, and supply management.
  • Maintain strategic product presentation through product recovery, restocking, destocking, and visual merchandising changes in accordance with directives and in partnership with the Visual Manager.
  • Plan visual floor changes with the management team, managing payroll and adapting zones and visual support to business needs.
  • Execute and maintain visual direction from planning through completion, meeting company expectations, budgets, and timelines.
  • Use reporting tools with management to identify opportunities in product placement, outfitting, and stock levels, and make changes as necessary.
  • Partner with Operations and Visual Managers on reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities.
  • Use business metrics to support strategies that drive results.
  • Move dynamically on the retail floor to assess and fulfill the needs of the business, team, and guests.
  • Lead by example and inspire staff in daily operations, guest experience, and visual standards.
  • Partner with management to coach, guide, and direct associates, and support recruitment and talent development.
  • Use company performance tools to evaluate associates and provide ongoing feedback in partnership with the store leader.
  • Collaborate with the Operations Lead on cross-functional training and with the Sales & Service Lead on business execution.
  • Execute company-level operations-focused directives, projects, and initiatives with the leadership team to achieve goals and KPIs.
  • Open and close the store in accordance with visual standards.
  • When not assisting guests, take initiative to help keep the store clean, safe, inviting, and operating efficiently.

Benefits

  • ALO employee discount
  • Free ALO Wellness Club membership with access to streaming fitness and yoga classes
  • Medical, dental, and vision plan options
  • Virtual access to mental health providers
  • New parent support for employees and dependents
  • 401(k) with company matching
  • Monthly Store Incentives
  • Clothing allowance
  • Free yoga classes at select Sanctuaries
  • Commuter benefits
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