Visitation Coordinator

Hands Across The Water Inc•Livonia, MI

1d•Hybrid

About The Position

The Visitation Coordinator coordinates visitation services for abused or neglected children in foster care and their families. This includes creating and maintaining visitation schedules, training Visitation Specialists, transporting children and/or parents, and supervising visits at family homes, the agency, or other designated community locations, including correctional facilities. The coordinator and staff observe parent-child interactions, provide parenting coaching or intervention during visits, and document interactions and visit progress for case records. The role also includes sibling-visit transportation and supervision as needed, ensuring the visit schedule meets case needs, covering visits directly when necessary, keeping children safe during supervised parenting-time visits, and overseeing staff who provide visitation services. This is a full-time, 30-hour-per-week, community-based position in the Southeast Michigan area. After a successful orientation period, duties may be performed in a flexible hybrid remote/in-office arrangement. The role requires non-traditional hours, including regular evenings and possible weekend assignments. The listed salary is $23.00 per hour.

Requirements

Minimum of a high school diploma and some college coursework in a human services field.
Strong written and oral communication, professionalism, and organizational skills.
Ability to work with children and families and to handle stress, change, complex schedules, logistical challenges, and multiple tasks.
Active listening and strong safety-assessment skills.
Ability to work independently while contributing as a team player.
Reliability, attention to detail, energy, and ability to manage priorities and deadlines.
Computer knowledge and ability to learn the software used for job tasks.
Ability to lift and carry children and operate office equipment.
Ability to drive safely without restrictions and transport children.
Ability to use a personal vehicle in safe working condition with space for at least two child car seats; valid driver's license, positive driving record, and proof of automobile insurance are required.
Ability to install car seats and place children in them, climb stairs, bend, crouch, and maneuver through homes.
Must not have a disqualifying child abuse or neglect conviction, a felony involving harm or threatened harm to an individual within the 10 years immediately preceding hire, or a listing as a perpetrator on the central registry for child abuse or neglect.
Proven ability to train, mentor, evaluate, and oversee staff.

Nice To Haves

Bachelor’s degree from an accredited college or university in social work or a related human services field is strongly preferred.
Experience in a child welfare setting with children and families is strongly preferred.
Knowledge of car-seat safety and proper installation is desirable.

Responsibilities

Create and maintain visitation schedules for children and families in foster care.
Train, mentor, evaluate, and oversee Visitation Specialists and other staff providing visitation services.
Transport children and/or parents to and from visits, including sibling visits as needed.
Supervise parenting-time visits at family homes, the agency, and other designated community locations, including correctional facilities.
Observe parent-child interactions and provide parenting coaching or intervention during visits.
Document visit progress and parent-child interactions for case records.
Ensure visitation schedules meet case needs and cover visits directly as needed.
Ensure child safety during supervised visits.
Manage logistical and scheduling needs and follow through on assigned duties.

Benefits

Comprehensive medical and vision coverage; employee pays 20% of the monthly premium, with additional costs for spouse or dependents.
Dental benefits with an employer contribution.
11 paid holidays, an additional birthday day, and a floating holiday.
14–24 paid days off depending on length of service.
Mileage reimbursement at $0.70 per mile.
$40 monthly phone stipend.
403(b) retirement plan with profit-sharing contributions.
Annual cost-of-living pay increases and merit increases at evaluation.
Annual bonuses as finances allow.
Short- and long-term disability insurance.
Life insurance premiums paid in full by the employer.
Employee assistance program.
Paid training hours.
Licensure supervision for social workers.
$500–$1,000 reimbursement for training, CEUs, or tuition costs related to the position.