Bilingual Visitation Counselor

Seneca Family of Agencies•San Jose, CA

9d•$30 - $33

About The Position

The Bilingual Visitation Counselor supports families working toward reunification by helping ensure visits between children and parents are safe, positive, and meaningful. Through guidance, role modeling, and documentation, the counselor helps caregivers build confidence and strengthen their connections with their children. The role supervises family visits, observes and documents interactions, coordinates with Child Welfare Workers, and helps create enrichment opportunities for visits. The counselor may transport children and families, orient families to visitation-center procedures, use crisis communication and de-escalation strategies, and assist with projects that support the visitation center.

Requirements

Bachelor's degree; or an associate degree or equivalent plus one year of applicable work experience; or a high school diploma/GED plus two years of applicable work experience.
Applicable experience may include paid or unpaid work with youth or families, or work in the social services field.
Bilingual Spanish skills and passing a language proficiency exam.
Flexible schedule with ability to work evenings and weekends as needed.
At least 21 years of age.
Valid driver's license, clean driving record, and insurability through Seneca Family of Agencies' insurance policy.
TB test clearance, fingerprinting clearance, and any other state or federal licensing or certification requirements.

Nice To Haves

Excellent communication skills.
Ability to work as a team player.
Ability to work with a diverse population.

Responsibilities

Supervise visits between children and parents, ensuring age-appropriate opportunities for interaction and maintaining the safety of all participants.
Prepare reports, assessments, goals, and case plans based on observations and interventions during visits.
Keep the Child Welfare Worker informed about progress and challenges.
Work with the Child Welfare Worker to build enrichment programs and opportunities for each visit.
Transport children and families as requested by the Child Welfare Worker or Visitation Coordinator.
Orient families to the visitation center and visit procedures before their initial visitation.
Use crisis communication and de-escalation, which may include intervening in clients' behavioral programs through physical management of clients.
Assist with special events and projects that enhance visitation-center operations.

Benefits

Starting pay of $30.39–$32.89 per hour, dependent on creditable experience above the minimum qualification.
Annual salary increases.
Mileage reimbursement.
Five weeks of paid time off and 11 paid holidays.
Public Service Loan Forgiveness-certified employer.
Medical, dental, vision, chiropractic, acupuncture, and fertility coverage.
Long-term disability, family leave, and life insurance.
50% paid premiums for dependents.
403(b) retirement plan.
Employer-paid Employee Assistance Plan.
Scholarship opportunities, ongoing training, and professional development opportunities.
Promotional opportunities across the agency in California.