Bilingual Resource Counselor

Community Interface Services•Escondido, CA

About The Position

Community Interface Services is hiring a full-time Resource Counselor to support adults with intellectual or developmental disabilities in achieving greater independence. The counselor works with participants in the Independent Living program, providing individualized, person-centered support. This may include helping participants maintain housing, access resources for children at school and in the community, or navigate housing assistance programs. The counselor independently manages and schedules a caseload, follows up with participants, and helps them obtain the support they need to maintain housing and quality of life. The role involves navigating varied resources and benefits and requires communication, persistence, empathy, and problem-solving. Support is hands-on and one-on-one, provided in participants’ homes or communities, with travel expected within the Valley Center, Escondido, and San Marcos area. The role offers a flexible Monday-through-Friday schedule and a starting pay range of $23–$25 per hour.

Requirements

  • High school diploma or GED.
  • Valid California driver's license, reliable vehicle, vehicle insurance, a safe driving record, and at least two years of driving experience.
  • Strong communication, empathy, and problem-solving skills.
  • Ability to work with diverse populations.

Nice To Haves

  • Bilingual skills are highly preferred.
  • Experience accessing benefits and housing-related resources.
  • Bachelor's degree preferred.

Responsibilities

  • Provide individualized, person-centered support to participants in the Independent Living program.
  • Assist participants with maintaining housing, accessing resources for children at school and in the community, and navigating housing assistance programs.
  • Independently manage and schedule a caseload of participants.
  • Follow up with participants to ensure they receive support needed to maintain housing or quality of life.
  • Navigate resources and benefits suited to participants’ individual circumstances.
  • Travel to provide support in participants’ homes or communities within the Valley Center, Escondido, and San Marcos area.

Benefits

  • Low-cost medical, dental, vision, and life insurance.
  • Paid initial and ongoing training.
  • Mileage reimbursement for work-related travel.
  • Employee Assistance Program (EAP).
  • Paid holidays and paid time off (PTO).
  • Section 125 Flexible Spending Account.
  • Professional development and internal promotion opportunities.
  • Employer-funded retirement plan.
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