Bilingual Family Resource Specialist

DePelchin Children’s Center•San Antonio, TX
•Onsite

About The Position

The Bilingual Family Resource Specialist assists with coordinating and delivering services for clients and families. The role supports program development, scheduling, marketing, enrollment, evaluation, and service delivery for clients and community referral sources. It also provides non-clinical family assessments and crisis intervention, supports family and volunteer recruitment, screening, and training, and helps design and implement services with limited resources. The position is based in the South Side of San Antonio, Texas, and reports to the Project Supervisor. Work takes place in office and community settings, with occasional local travel. The schedule range is Monday through Friday, 7:00 a.m. to 8:00 p.m., with occasional nights or weekends. Reliable personal transportation and a valid Texas driver license are required.

Requirements

  • High school diploma or GED equivalent.
  • Fluency in Spanish; English is required.
  • Must be certified in required curriculums or able to attain certification within the first year of employment; employment is contingent on acquiring the minimum certification or licensure.
  • Requires a high-moderate level of independent work in program implementation and service provision.
  • Must have reliable personal transportation and a valid Texas driver license.

Nice To Haves

  • Some experience in social services.
  • Experience working with children and families in various settings.
  • Some experience in case management, crisis intervention, and child welfare.

Responsibilities

  • Assist the Project Supervisor or Project Coordinator with scheduling, promoting, and enrolling participants in family education classes, home visitation for parent education, and parent support groups, as assigned.
  • Screen potential referrals for eligibility for DePelchin programs.
  • Provide referrals and resource information to Family Resource Center clients.
  • Maintain accurate documentation and timely data needed for program accountability and initiation of all services.
  • Assist the Project Supervisor in ensuring employees maintain accurate documentation and timely data needed for program accountability across programs.
  • Participate in relevant local and state training and activities, and in assigned DCC committee work.
  • Contribute to relevant team and supervision meetings for Program, Prevention Services, the Agency, and assigned services.
  • Provide occasional community education presentations about Family Resource Center services, child abuse topics, and parenting skills, as needed.
  • Answer informational requests and inquiries about current Family Resource Center and agency services.
  • Comply with agency policies and procedures, COA Accreditation Standards, and applicable licensing standards.
  • Participate in community outreach activities to educate the broader community about the Agency, its activities, and the project.
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